Benefits:

Employee discounts

Flexible schedule

Training & development

Launch Entertainment Park – Shift Supervisor 🚀

Launch Entertainment Park is hiring a dedicated and energetic Shift Supervisor to oversee day-to-day operations and ensure a consistently safe, clean, and memorable guest experience. This role requires strong leadership, attention to detail, and a commitment to delivering high standards in a fast-paced, high-energy environment.

At Launch, success is measured in Smile Watt Hours—our unique way of tracking the happiness, energy, and satisfaction we bring to every guest.

Responsibilities:

Lead and support team members in creating an engaging, guest-focused environment

Oversee daily operations, ensuring adherence to all safety and cleanliness protocols

Coach, train, and motivate staff to provide exceptional service and maintain a positive work culture

Respond to guest concerns professionally and resolve issues efficiently

Monitor park activity and make real-time decisions to maintain smooth and safe operations

Support cash handling, membership promotions, and upselling opportunities to enhance the guest experience

Qualifications:

Experience in a supervisory or leadership role in a high-volume, guest-facing environment

Strong communication, decision-making, and problem-solving skills

Ability to multitask, stay organized, and perform well under pressure

Team-oriented with a focus on guest satisfaction and operational excellence

Flexible availability, including evenings, weekends, and holidays

What Launch Offers:

A fast-growing brand focused on innovation, safety, and community

A supportive team culture that values fun, professionalism, and teamwork

Opportunities for advancement and career development

Competitive compensation and benefits

Bring leadership, energy, and enthusiasm to Launch and contribute to creating outstanding experiences for guests of all ages. Submit your application today and be part of the momentum.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchisee, and not to My Gym Corporate.