Provide friendly, responsive service to create an exceptional entertainment experience for our customers. A Birthday Party Host's attitude greatly affects how Launch Trampoline Park as a whole is perceived.  As Party Host you will oversee the function of your assigned birthday parties & group events.  You have six main functions, servicing birthday parties and group events, verifying waivers, preparing jumpers, upselling café items and party add-ons, and adhering to a strict timing schedule. 

OTHER DUTIES INCLUDE:

• Assist customers with waiver completion.
• Verify new customer waivers.
• Prepare customer for jumping to include wristbands and footwear (if applicable).
• Explain all trampoline safety rules to jumpers prior to party jumping.
• Responsible for setting up, cleaning up, and maintaining party tables.
• Adhere to strict party timing schedule.
• Serve food, beverages, and cake to party guests.
• Ensure there is adequate space/seating for all party guests.
• Ensure each party receives everything included in package.
• Provide an exceptional birthday experience to birthday guest of honor and all parents and guests.
• Keep workstation area clean and organized.
• Monitor, clean and organize party zone and café seating areas as needed.
• Restock any and all party supplies and party add-ons as needed.
• Monitor marketing flyer stocks and replenish as needed.
• Promote additional sales of party add-ons and merchandise.
• Ensure that all trash and debris are cleared from party zone.
• Ensure that all chairs, tables and tablecloths are evenly aligned and tidy.
• Ensure all party gifts and belongings have left with the party guest of honor, otherwise, contact party parents when time allows.
• Address thank you note to birthday guest of honor after party has concluded.
• Complete opening and closing duties.
• Performs his or her job in a friendly, courteous manner at all times.
• Performs other related duties as assigned by the Supervisor or Manger.

QUALIFICATIONS:

• Willingness to be a Team Player and Hard Worker.
• Prior experience as a waitress or party host is preferred but not necessary.
• Must be able to communicate clearly with supervisors & managers but especially with customers.
• Be able to reach, bend, stoop and frequently lift up to 25 pounds.
• Be able to work in a standing position for long periods of time (up to 10 hours).