Do you wish to work in a fast paced, fun environment that thrives on providing great family entertainment? Do you have an internal passion to provide outstanding customer service? Are you a leader that enjoys helping others to grow and perform at their highest level? If so, then Launch Trampoline is interested in you. As Cafe Supervisor you will handle all aspects of cafe operations. Your main functions are to ensure that all food safety policies, health department policies and company policies are being adhered to.
OTHER DUTIES & RESPONSIBILITIES:
Receives food deliveries & puts in proper place (storing all food / beverages at appropriate temperatures)
Dates all food with delivery date and stores in proper place
Re-Dates all food when moved to the café (from freezer to refrigerator)
Ensures all health department rules, regulations & protocols are adhered to by themselves and all Café staff
Resolves customer concerns
Regularly preforms temperature checks of freezers / refrigerators & reports any variances to management
Stores and rotates all products properly, adhering to FIFO regulations
Maintains an up to date ServeSafe certification
Oversees all functions of Café staff
Receives prepared break schedule from Assistant Manager
Breaks Café staff when needed / necessary
Completes Incident Reports in Café area when needed / necessary
Completes Weekly Café Maintenance checklist & turns into Assistant Manager, noting any issues within the Café Acts as the communication between Management & Café staff
Completes weekly inventory
Reports food / drink & cleaning product shortages to Management Assists / Oversees in opening & closing duties
Assists in training new Café staff
May supervise and oversee other areas/stations and personnel depending upon management staffing needs.
Completes Incident Reports in Café area when needed / necessary
QUALIFICATIONS
High school diploma preferred Restaurant supervisory experience of at least one year required Willingness to be a team player and hard worker. Must be friendly and outgoing. Facility experience a plus but not required. Able to communicate clearly with customers and other employees. Able to reach, bend, stoop and frequently lift up to 40 pounds. Be able to work in a standing position for long periods of time (up to 9 hours). Able to see clearly (with or without glasses) to read, interpret and understand recipes, menus, food orders, packing slips, etc. Able to hear and speak effectively. Able to sense degrees of temperature All other duties as assigned