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Client Relationship Specialist

Laura Preshong

Client Relationship Specialist

Boston, MA
Full Time
Paid
  • Responsibilities

    Job Description

    Laura Preshong is an ethical, designer fine jewelry brand specializing in ethical engagement and wedding rings and a great client experience. We are currently looking for an enthusiastic, professional to assist with client appointments and daily operations in our by appointment only Boston showroom.

    Are you a professional, creative, team player who possess the following qualities:

    • Prior sales or customer relations experience in jewelry, gemology or other luxury or designer brands
    • Experience with brand or product education
    • Strong communication and writing skills, and the ability to work independently
    • Trustworthy, considerate, and enthusiastic personality
    • Punctual and invested in your work
    • Comfortable with a Mac
    • Organized

    Key Responsibilities:

    • Appointments with Clients in our Boston Showroom
    • Client communication via email and telephone
    • Guide clients through our fine jewelry, gemstone selection and online platform
    • Develop an in depth knowledge of the Laura Preshong brand and ethical practices
    • Assist with remote client sales via email, phone, and Zoom
    • Build clientele and provide an excellent experience for our guests
    • Maintain the overall gallery space, displays, inventory, and assist with order management
    • Assist fellow team members as required to keep the whole operation running smoothly
    • Assist with showroom social media content creation

    About Us

    • We are truly committed to a great customer experience, ethical sourcing and unique, original design.
    • Our workplace environment is one of respect and encouragement. We are team-oriented and collaborative.
    • We enjoy a lively workspace, where we both manage the creation of our jewelry and the business that supports it.
    • There is room for growth within the company!

    Please send your resume and a cover letter telling us about yourself and why you think you would be great for the position!

    You must be available to interview in Boston. Full-time Competitive Pay (44,000 to 56,000) Plus Benefits; health care, paid vacation and holidays. Non-commission.