Benefits:
401(k) matching
Company parties
Competitive salary
Dental insurance
Free uniforms
Health insurance
Paid time off
Training & development
Stop looking for a job and find your career. Join Lavallee Systems and rediscover your enthusiasm for the trade. We offer wage and benefit earnings potential topping $130,000. More importantly, we are a workplace where you can thrive and grow for many years. We value innovation, craftsmanship, integrity, and teamwork. Our owner is directly connected with our technicians and invested in their growth and development. Why? Our core focus is to be exceptional…as a company and as individuals.
Wage and Benefits Package
Hourly Rate: $40-48
Paid Sick and Vacation Time: Up to 4 Weeks Based on Length of Service
Paid Holidays: 7
Yearly Bonus
Health and Dental: 50% Company Paid
Term Life and Disability Insurance: 100% Company Paid
Company Matched Retirement Plan: 3% of Earnings
Short Term Disability, Long Term Disability, Accident Insurance, and Vision Insurance Offered
Clothing Allowance: $300/annually
Tool Purchase Program
Paid Training and Development
Requirements/Skills
Knowledge of HVAC equipment, tools, and materials
Extensive technical skills within the trade
Knowledge of local building codes
Ability & willingness to work a flexible schedule as necessary to meet customer requirements
Understanding of operational concepts including planning, scheduling, and logistics
Excellent customer service skills
Ability to manage employees
Ability to thrive in a fast-paced environment with multiple priorities
Demonstrated excellent written and verbal communication skills
Display a clean, neat, professional appearance
Proficient in Microsoft Office, including Word and Excel. Knowledge of Service Titan preferred.
Responsibilities
Service
Plan and implement procedures to maximize efficiency while establishing controls that ensure a consistently high standard of quality and safety
Provide unparalleled customer service support, and respond to customer inquiries and problems promptly
Identify sales opportunities and provide estimates to clients
Balance quality and profitability to ensure customer satisfaction and meet or exceed company financial goals
Act as a culture leader to ensure technicians are satisfied, supported, and motivated
Review service invoices and approve for processing
Coordinate across departments to ensure proper scheduling and material procurement
Work in conjunction with other departments to optimize vendor relationships
Establish and manage the on-call schedule
Execute the fulfillment of agreed-upon services to membership clients
Technician Management
Manage and supervise field staff within the division
Motivate and support technicians
Complete division training, employee reviews, employee performance, addressing complaints and resolving problems
Ensure individual and team goals are consistently achieved; ensure team members are working up to the highest standards
Conduct regular site visits and team meetings with employees to review policy and procedures, performance, and quality
Safety Coordination
Ensure all work is completed in adherence to safety policies and guidelines
Other
Coordinate completion of warranty work per contract and/or instructions
Embrace new products/technology and industry best practices and convey this knowledge to team members
Develop and recommend improved work methods and standards
Interface effectively with other departments
Promote and support the Company brand
Success Behaviors
Ability to build effective work teams
Self-starter and demonstrates initiative
Excellent organizational and time management skills
Profit-driven - seeks ways to cut costs and improve efficiency
Effective problem-solving skills, ability to handle adversity
Requirements
Trade license and/or 5-10 years of direct relevant experience.
Three years’ supervisory experience.
Experience in business management
Mechanical aptitude.
Knowledge of computer applications (Microsoft Office Suite, desired).
Current driver’s license.
About Us
Lavallee Systems is an award-winning plumbing, heating, and A/C company based in Eastern Massachusetts. We have been in business for over 30 years and have a reputation for excellent service, impeccable attention to the craft, and a commitment to guiding clients to make informed decisions about their options for system repair and replacement.
If you are interested in learning more about a career at Lavallee Systems, contact us at (508)962-1044 today.