Law Firm Intake Specialist

Cabanas Law Firm

Law Firm Intake Specialist

Remote,
Paid
  • Responsibilities

    Our law office is growing fast and we’re searching for a full-time legal intake specialist to help us succeed! You’ll serve as the compassionate voice of our law firm, fielding inbound calls from prospective clients in their time of need, screening, and surveying for potential cases, and helping our lawyers manage their meetings. If the thought of coming to work every day and making a positive impact on our client’s lives excites you, start your application today! This position is remote in Colombia. Responsibilities: • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Work with marketing to collaborate on outbound sales tactics and partnerships with other law firms in order to help bring in new cases • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency • Screen incoming potential client phone calls to make sure the case falls within the scope of the firm, while helping the caller feel heard and understood Qualifications: • Excellent and empathetic verbal and written communication skills required • Previous experience with CRM and case management software desired • Previous legal experience a plus • Proficiency with Microsoft Office products, especially Microsoft Excel • Customer service or sales experience a plus Compensation: $6 - $10 hourly