Law Firm Intake Specialist

Chowdhury Divorce Law Group

Law Firm Intake Specialist

Fairfax, VA
Full Time
Paid
  • Responsibilities

    Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in our clients’ lives every day. If this sounds like a job you’d love, apply now! Responsibilities: • Help foster prospective client streams by providing input into awareness and law firm partnerships initiatives alongside the marketing team • Manage attorney schedules, including prospective client consultations, to foster caseload growth • Evaluate prospective client inquiries and phone calls, analyzing their case fit and making sure they feel seen and heard • Perform miscellaneous clerical tasks as needed, including transcription, research, spreadsheet management, and email writing to ensure operational efficiency • Organize paperwork and perform data entry in our case management system to streamline new client onboarding and current client files Qualifications: • Customer service or sales experience a plus • Background in the legal industry preferred • High school diploma or GED is a requirement; Bachelor’s degree is a plus • Previous experience with CRM and case management software desired • Solid data entry, spreadsheet management, and computer skills Compensation: $15 - $20 hourly