Looking for a chance to join a close-knit, compassionate team of dedicated legal professionals? Our law firm is expanding and needs the help of an intake specialist to take our client relations to the next level and manage our growing caseload. Our ideal candidate is great on the phone, a naturally compassionate and empathetic listener, and has a dedication to customer service and a passion for helping those in need. You’ll have an opportunity to help a thriving law firm succeed and make a tangible difference in clients’ lives every day. If this sounds like a job you’d love, apply now! Responsibilities: • Supervise new client onboarding and current client files through data entry and paperwork collection to ensure our cases are managed efficiently • Conduct various tasks around the office such as managing spreadsheets, writing emails, faxing and copying, and transcribing notes to make sure all processes run smoothly • Set appointments for potential clients that meet our criteria to keep our lawyers’ schedules organized and grow our caseload • Survey potential clients to determine the right fit with our practice, while listening to all phone calls in an empathetic manner • Coordinate awareness initiatives and foster relationships with other attorneys alongside the marketing team in order to help grow our prospective client base Qualifications: • Proficiency with Microsoft Office products, especially Microsoft Excel • Familiarity with case management and CRM systems a bonus • Previous customer service or sales experience preferred • Solid data entry, spreadsheet management, and computer skills • High school diploma or equivalent needed, while a Bachelor’s degree is desired • Experience in client intake or customer service roles, ideally within a legal setting. • Ability to manage multiple tasks efficiently, ensuring smooth office operations. • Proven track record of maintaining organized and accurate client files. • Strong communication skills, both written and verbal, to effectively liaise with clients and team members. • Empathetic listener with the ability to assess client needs and match them with our services. • Proficiency in using office software, including spreadsheets and email platforms. • Ability to work collaboratively with marketing and legal teams to enhance client relations and business growth. Compensation: $38,480

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