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Legal Receptionist - Front Office Specialist

Law Office of Susan A. Katzen

Legal Receptionist - Front Office Specialist

Newport Beach, CA
Full Time
Paid
  • Responsibilities

    If you are looking for a fast-paced, positive team environment with professional growth potential, then look no further. Our Estate Planning law firm has an immediate full-time opportunity for a professional Legal Receptionist, or as we like to call it our “Front Office Specialist”. We are seeking a seasoned professional receptionist who has experience working in a law firm environment. But don’t worry, we are willing to train the right candidate. We need an individual who knows how to be a team player, and who has excellent administrative and communication skills. Our Front Office Specialist serves as our firms “meeter, greeter, and seater” for our clients. In other words, the person at our front desk is our official Ambassador of First Impressions. This is a fabulous opportunity for someone who wants to make a difference in people’s lives.  Responsibilities: Your basic responsibilities: • Answer phones, welcome clients, set up conference rooms for meetings • Schedule appointments and manage calendars • Perform basic administrative tasks – collect and distribute mail, draft documents, copy, scan, file • Communicate with potential and existing clients in person, by phone and email • Manage paper and electronic files • Back up team members when they need a hand or a day off • Maintain practice and client confidentiality Qualifications: If the following describes you, then YOU may be we are looking for: • You believe it’s important to greet all potential and existing clients with a warm, friendly welcome • You answer the phone with a smile • You are skilled at communicating with people on the phone, in person and by email • You are a relationship-builder who is comfortable interacting with different types of personalities and all levels of authority, especially individuals in emotional need • You see an opportunity for organization where others see a mess • You are eager to learn new tasks and computer systems You value doing it right the first time, so you proofread your work and double-check details • You know what happens in the office, stays in the office • You genuinely care about clients and want to deliver an experience that turns them into raving fans These items are non-negotiable: • You must be available to work and be in the office Monday – Friday, 9:00 a.m. to 5:30 p.m. • You must have strong administrative skills and be detail-oriented • You must be comfortable working with various computer programs, databases and systems • You must be reliable, trustworthy and able to maintain strict confidentiality • You don’t think making coffee or getting our guests a beverage is beneath you • You must be a positive, high-energy team player who is results-oriented – No Drama! • You must care about something and have goals in life. THIS POSITION OFFERS A RESPECTFUL TEAM CULTURE, OPPORTUNITIES FOR PROFESSIONAL DEVELOPMENT, BENEFITS AND A COMPETITIVE SALARY BASED ON SKILLS AND EXPERIENCE. Compensation: $16 - $21 hourly DOE

    • Your basic responsibilities: • Answer phones, welcome clients, set up conference rooms for meetings • Schedule appointments and manage calendars • Perform basic administrative tasks – collect and distribute mail, draft documents, copy, scan, file • Communicate with potential and existing clients in person, by phone and email • Manage paper and electronic files • Back up team members when they need a hand or a day off • Maintain practice and client confidentiality