Job Description

We are seeking a Desktop Support Help Desk to join our team! You will resolve computer-related issues for our internal team. You are patient and dedicated to supporting your team of professionals. Must be able to move in a fast - paced environment.

RESPONSIBILITIES:

• Provide technical assistance with computer hardware and software
• Support welcome team responsible for set up of employee workstations and equipment
• Resolve issues for internal team
• Recommend hardware and software improvements
• Track customer issues and resolutions

QUALIFICATIONS:

• Extensive experience working with different operating systems including Windows ,Mac OS, and Gsuite
• Ability to prioritize and manage several milestones and projects efficiently
• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with internal team
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Company Description

• Metrics-driven business with incentive pay opportunities.
• Room for advancement within the organization.
• Team environment with direct access to management and decision-makers.