Are you a tech-savvy professional looking for a rewarding opportunity in the legal industry? Join our team at The Law Offices of Gary Martin Hays & Associates, P.C. in Duluth, GA. As a System Administrator, you will work in our office from 8:30 am - 5:00 pm and play a crucial role in ensuring our office's technology infrastructure runs smoothly and efficiently. Your expertise will be instrumental in maintaining our network security and optimizing system performance to support our legal team's daily operations. We offer a collaborative work environment where your skills will be valued and your contributions recognized. Take the next step in your career with us. Responsibilities: • Troubleshoot and resolve IT issues across the organization, composed of 55+ users in-house, satellite, and remote. • Maintained and updated the company's Salesforce system to ensure smooth operation. • Implement IT security protocols to protect company data. • Provide IT support for employees to address technical issues promptly • Regularly backup and protect the company's data to prevent loss. • Responsible for VPNs • Support of VOIP telephone system • Manage contract remote users • Backup Servers and workstations via Crashplan • Onboard and Remove users from the firm • Maintain Domain Names, Team groups, and Spam filters • Physical equipment setup at workstations • Able to work weekends at times, as required Qualifications: • 3+ years of experience in IT support • Proficiency in Salesforce administration • Preferred A+, Network +, Server + Certifications or similar Microsoft Certifications • Strong technical aptitude for learning new systems • Excellent problem-solving skills • Effective communication skills, both verbal and written

• Troubleshoot and resolve IT issues across the organization, composed of 55+ users in-house, satellite, and remote. • Maintained and updated the company's Salesforce system to ensure smooth operation. • Implement IT security protocols to protect company data. • Provide IT support for employees to address technical issues promptly • Regularly backup and protect the company's data to prevent loss. • Responsible for VPNs • Support of VOIP telephone system • Manage contract remote users • Backup Servers and workstations via Crashplan • Onboard and Remove users from the firm • Maintain Domain Names, Team groups, and Spam filters • Physical equipment setup at workstations • Able to work weekends at times, as required