Our law practice is seeking a full-time Legal Intake Specialist to join our team at our Gainesville, GA location! The right candidate should be friendly, energetic, and detail-oriented. You’ll speak with prospective clients, empathize with them on the details of their cases, and manage new client onboarding and data entry. Legal experience is not necessary but is helpful. Ability to speak Spanish is a plus. Experience handling telephone calls in a fast-paced, high-call-volume work environment is preferred. The right candidate must also be comfortable with working in an Office Location by themselves. We’ll provide the training and resources to help you flourish in your role on a tight-knit, supportive, and passionate legal team. If you have prior customer service experience, great communication skills, are a team player, and have a passion for helping others, apply today! Responsibilities: • Conduct initial intake interviews with potential clients over the phone • Document detailed information provided by potential clients accurately and efficiently • Evaluate and prioritize incoming calls to ensure timely responses to inquiries • Assist in scheduling appointments for potential clients to meet with attorneys • Maintain confidentiality and professionalism in all interactions with clients Qualifications: • Sales or customer service experience is highly valued • Possesses outstanding communication skills and a sense of empathy • Previous legal experience is highly valued • Firm knowledge of spreadsheet and data management, as well as computer skills

• Conduct initial intake interviews with potential clients over the phone • Document detailed information provided by potential clients accurately and efficiently • Evaluate and prioritize incoming calls to ensure timely responses to inquiries • Assist in scheduling appointments for potential clients to meet with attorneys • Maintain confidentiality and professionalism in all interactions with clients