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Personal Injury Case Manager

Law Offices of Gary Martin Hays &Associates, P.C

Personal Injury Case Manager

Duluth, GA
Full Time
Paid
  • Responsibilities

    We are looking for detail-oriented, customer service-driven candidates, who upon completion of our training program, will join our Personal Injury Case Management Team. They will possess the ability to: • Manage a portfolio of personal injury cases, at the direction of their supervising attorney, through the use of a variety of case management programs and procedures. • Learn, understand, and execute the firm’s personal injury case management process and procedures according to written and/or verbal instructions. • Establish and maintain client relationships through verbal or written correspondence as well as face-to-face interactions. • Accurately update and maintain client case information. • Work with supervising attorney and other staff members to ensure the rights of the client, as well as the professional integrity of the firm, are preserved and maintained. • Build a rapport with clients and serve as client liaison for supervising attorneys and other staff. This position is a full-time, in-office position. Hours are 8:30 am - 5:00 pm, with 1-hour lunch breaks, at our Duluth, GA location. Responsibilities: • Conduct legal research to support personal injury cases • Manage an active caseload, ensuring all deadlines are met • Communicate with clients, insurance companies, and medical providers • Assist attorneys in case preparation Qualifications: • Strong attention to detail • Possess excellent verbal, written, and listening communication skills • Intermediate clerical and administrative skills • Excellent time management skills, be organized, and able to effectively prioritize projects and tasks in a fast-paced work environment • A commitment to excellent client service • Proficient computer skills are required

    • Conduct legal research to support personal injury cases • Manage an active caseload, ensuring all deadlines are met • Communicate with clients, insurance companies, and medical providers • Assist attorneys in case preparation