Lawn Care Field Customer Service and Sales Specialist
Benefits:
401(k) matching
Dental insurance
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
401(k)
Job Title
Field Service & Sales Technician (Seasonal Full-Time)
Job Description
Lawn Doctor of Northeast IL and Southeast WI is seeking an experienced Field Service & Sales Technician to support service calls, new customer lawn evaluations, and in-field sales opportunities. This seasonal, full-time role is ideal for a lawn care professional who enjoys problem-solving, working directly with customers, and being accountable for results.
Key Responsibilities
Own field-level service excellence by professionally handling service calls and customer concerns
Diagnose turf, weed, insect, and disease issues and implement appropriate treatments or solutions
Conduct new customer lawn evaluations and provide accurate recommendations and estimates
Identify, recommend, and sell additional services based on lawn conditions and customer needs
Deliver a consistently positive customer experience that supports retention and company reputation
Apply products safely and in compliance with company standards and state regulations
Work Saturdays during peak season as required
Qualifications
Prior lawn care experience required (fertilization, weed control, turf health, and seeding)
Strong customer service and communication skills
Sales experience helpful but not required
Ability to confidently diagnose lawn issues and explain solutions to customers
Ability to work independently and represent the company professionally
Valid driver’s license and acceptable driving record
Illinois and/or Wisconsin Department of Agriculture applicator license preferred
Must be able to obtain and maintain required IL and/or WI applicator licensing if not currently licensed (company assistance provided)
Pay & Benefits
Starting pay: $20.00 per hour
Commission opportunities on sold services and upgrades
Paid training and support for licensing and ongoing development
Seasonal full-time hours with consistent scheduling
Opportunity for repeat seasonal employment and growth
Health insurance
Paid time off
Schedule
Seasonal, full-time
Saturdays required during peak season
About Us
Lawn Doctor of Northeast IL and Southeast WI has proudly served our community for over 24 years, growing from a one-man operation in 2002 to a dedicated team of 25 professionals. As a fast-growing company with a strong family-business culture, we are committed to our purpose: “To make people proud of their community.”
Our niche is providing green, healthy, and weed-free lawns, and we hold ourselves to the highest standards through our core values: Integrity, Consistency, Ambition, Respectfulness, and Protecting Our Reputation.
Why Join Lawn Doctor?
Established, values-driven company with strong community roots
Clear expectations, accountability, and support
Opportunity to make a visible impact for customers
Performance-based earning potential