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Administrative Assistant

Lawn Doctor Boston, South Shore, Cape Cod

Administrative Assistant

Hanover, MA
Full Time
Paid
  • Responsibilities

    Growing service company is looking for a tech savvy and energetic person for entry level customer service and office administration. This position includes answering phones, speaking with customers and potential customers, addressing customer issues, processing paperwork and making outbound, follow-up calls to customers.

    The ideal candidate has a strong work ethic, is friendly and has excellent communication and computer skills. Training will be provided on our software. Previous experiences in the home service or green industry is a plus. We are looking for a motivated, self-starter who is goal-oriented and who can help get our business to the next level. If you enjoy multitasking and would like to be a part of a fast-paced, dynamic team, we are waiting to hear from you!

    Responsibilities and Duties

    Taking and resolving inbound calls from customers (high volume)

    Making outbound calls to ensure customer satisfaction

    Account maintenance and data entry

    Processing paperwork from Sales and Service departments

    Sending weekly and daily mailings including statements, late notices and confirmation letters

    Requirements Include

    Great attitude

    Willingness to learn and improve new skills

    Strong multitasking and problem-solving abilities

    Must work well as part of a team as well as independently

    Comfortable calling and interacting with all customers

    Internet Marketing, Social Media knowledge and video editing is a plus