Lawn Doctor is looking for a dependable and reliable individual to provide exceptional customer service to our lawn care customers. The Office Manager answers phones, speaks with customers and potential customers, addresses customer issues, maintains customer data, provides price quotes and sells Lawn Doctor services over the phone, processes paperwork and manages our Customer Service Representatives. We are looking for a motivated, self-starter who is goal-oriented and hard-working. We are looking for someone with Sales and customer service experience that has a bubbly and positive personality who would like to work in a small family owned business.
The ideal candidate for this position has a strong work ethic, is friendly, and has excellent communication and organizational skills and strong computer skills including Microsoft Word and Excel. Training will be provided on our software. Actual work experience as an office manager is desirable. This position is Flex-Time - 25 to 35 hours a week
The following is a representative list of duties and responsibilities associated with this position:
Takes inbound call from customers and potential customers
Makes outbound calls to follow up on estimates and ensure customer satisfaction
Sells services over the phone
Maintains customer data records
Manage daily activities of Customer Service Representatives
Receives and post payments on the accounts
Check e-mails from customers
If you enjoy multitasking and would like to be a part of a fast-paced, dynamic sales team, we are waiting to hear from you! We offer competitive pay, Sales commission and benefits. 2 week paid vacation during our winter break between Christmas and new year, paid holidays. Flex time position- 25 to 35 hours a week that can grow into a salary full time position. We are a growing company and we are looking for a team member that can grow with us.