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Second Service Coordinator

Lawn Liquid Irrigation

Second Service Coordinator

Caddo Mills, TX
Full Time
Paid
  • Responsibilities

    Job Description

    Here we GROW again.

    We are a family owned irrigation company looking to hire a Second Service Coordinator to assist the main Service Coordinator to schedule and manage the numerous calls that come into our office on a daily basis. This can be very fast paced job at times and will require a lot of multitasking and quick thinking. This is a newly established position as our company has continued to grow. We pride ourselves on outstanding quality customer service and are looking to add a person to our team that has a can do attitude that is willing to go the extra mile and think outside the box. Our team is a very close knit group that works hard together but also just as hard on their own. This job is an in person job, not work from home. You will be required to work in office everyday. Mask are not required in our office and are optional to all employees working in the office. 

    DUTIES INCLUDE BUT NOT LIMITED TO: Scheduling service calls via: telephone, e-mail, text message, supplypro Efficiently organize service schedules for 8 employees across DFW Request and follow up with purchase orders for billable service calls Review daily service notes from service managers. Communicate with customers in a professional, friendly manner. Maintain database of customers Data Entry Scanning/Saving documents Receive plot plans for new installs and record as per to office procedure Submit plot plans to irrigation designer and follow up as per office procedure Receive irrigation designs and record as per office procedure

    REQUIREMENTS: Knowledge of Office Technology (Computers, Printers, Scanners, etc.) Knowledge of Adobe Acrobat (PDF documents) Knowledge of Microsoft Office (Word & Excel) Knowledge of Quickbooks Pro (a plus but not required) Knowledge of Filemaker Pro Advanced (a plus but not required) Great Multitasking abilities and problem solving skills At least 40 WPM (typing test may be required) Organization skills a must Friendly phone demeanor Dependability & Reliability Team Player

    HOURS: Monday - Thursday: 8:00am - 5:00pm (1 hour lunch) Friday - 8:00am - 12:00pm (once a month until 3:00pm) No weekends required.

    Weekly pay: $12-$15 an hour depending on experience with room for growth.

    After 1 year of Employment: Paid Holidays, Vacation & Sick Time. Medical Insurance offered after 60 days of employment.

    *** No phone calls or messages please.

    Please take time to respond to and answer all the pre-screen questions. Submissions with incomplete pre-screen questions may not be considered.

     

    Company Description

    Our company has been blessed to continue to grow year after year. We have the best team of people working at Lawn Liquid and provide a great work atmosphere.