Responsible for all functions related to patient access in all Ambulatory Care areas including, but not limited to, patient check-in/check-out, registration related activities, insurance verification, referral determinations, active account verification, patient demographic entry and verification, scheduling of: new and follow-up appointments, lab and diagnostic services and chemotherapy treatment through direct patient interaction and multiple electronic scheduling worklists. Position requires rotating assignment to all point of service areas within department requiring learning and applying all processes specific to the situation. All activities are completed with adherence to departmental and institutional protocols. Accepts responsibility and accountability for assignment of outpatient functions under the direction of the Manager, Ambulatory Care Operations.

Education
High School Diploma or Equivalent Required

Experience
3 years experience in a related role; related experience in fast-paced, professional, customer service role can be considered in conjunction with healthcare Required

Licenses

Required Skills

Required Experience

Licensing & Certifications

• Driver’s License: Must have a valid NC Driver's license and maintain a good driving record (CDL preferred).

• Pesticide License: Must be willing to obtain the NC Pesticide Applicator’s License.

• Background: Must be able to pass a criminal background check.

Physical Demands

• Ability to lift up to 50 pounds on a routine basis.

• Ability to bend and stoop continually and work outside in all weather conditions.

• Comfort working around bees, poison ivy, pollen, thorns, and other environmental risks