Job Description
LAZER SPOT is the industry leader in third-party yard management services. We specialize in yard spotting and local shuttle deliveries with over 500 locations, in 37 States and Canada. We have a strong portfolio of Fortune 500 customers in warehousing, distribution, and manufacturing facilities.
JOB PURPOSE:
This position is responsible for acting as the Site Manager for multiple customer sites that are 24/7 within a given geographic area in the assigned region. Will be responsible for 6-8 sites. CDL IS A REQUIREMENT.
DUTIES AND RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:
Oversee the day-to-day operations with a focus on Safety (observations & coaching) and customer service.
- Monitor performance metrics, develop process improvements and resolve issues that impact service levels.
- Provide guidance and supervision to employees.
- Manage and develop department personnel to efficiently meet the needs of the business.
- Ensure that all employees provide the highest level of service.
- Ensure all locations have the necessary equipment to operate (maintenance & rentals).
- Ensure mangers are held accountable for their safety standards and solve maintenance issues.
- Coordinate logistics activities with internal/external customers.
TECHNICAL SKILLS AND KNOWLEDGE:
- Must have strong leadership and management skills to include recruiting, hiring, team building, coaching and mentoring skills while training new managers/drivers & retrain season managers/drivers.
- Must have good communication & willingness to provide exceptional customer service.
- Understanding and prevention of critical safety issues.
- Basic computer skills (Microsoft Office, E-Plan and Geotab).
QUALIFICATIONS:
- Related field with 3+ year’s previous business experience, ideally in supply chain, transportation, or related field with 1-2 years supervisory experience with increasing levels of responsibility. BA/BS in logistics preferred.
- Excellent written and verbal communication skills.
- Detailed oriented, organized and the ability to multi-task.
- Working knowledge of domestic carrier services, rules, and regulations.
- Willingness to devote hours necessary to complete task at hand.
- Proficient in Microsoft Office.
- CDL REQUIRED