Lead Background Investigator / Program Lead

Kentech Consulting Inc

Lead Background Investigator / Program Lead

Oakland, CA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Competitive salary

    Dental insurance

    Health insurance

    Paid time off

    Parental leave

    Vision insurance

    Status: Conditional – Pending Contract Award Classification: Senior Investigator (W-2 or Independent Contractor, TBD)

    Role Overview

    The Lead Background Investigator will serve as the primary program lead for KENTECH’s delivery of pre-employment background investigation services to the City of Oakland Fire Department. This role is responsible for investigative quality, compliance oversight, and primary coordination with City stakeholders.

    Key Responsibilities

    Lead and oversee all background investigations conducted under the Oakland contract

    Ensure full compliance with POST standards, FCRA, California Civil Code, and City requirements

    Review and approve Personal History Statements (PHS)

    Conduct complex or escalated candidate interviews

    Perform final quality review and grading of investigative files prior to City submission

    Prepare and deliver complete investigative reports to Fire Department leadership

    Participate in Character Review meetings as requested

    Oversee investigator workload and surge capacity during academy cycles

    Serve as the primary point of contact between KENTECH and the City

    Required Qualifications

    Extensive experience conducting public safety background investigations

    Demonstrated working knowledge of California POST Background Investigation standards

    Experience with DOJ and FBI Live Scan processes

    Strong report-writing, documentation, and decision-making skills

    Ability to manage high-volume investigations with strict deadlines

    Proven professionalism, discretion, and confidentiality handling