Lead Caregiver Field Operations and Team Support

Home Helpers of Gainesville, VA

Lead Caregiver Field Operations and Team Support

Manassas, VA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Company parties

    Flexible schedule

    Training & development

    Location: Prince William County, VA (Manassas, Woodbridge & surrounding areas) Job Type: Part-Time or Full-Time (flexible availability preferred) Compensation: Based on experience and availability | Opportunity for growth

    About Us: Home Helpers Home Care of Manassas is a fast-growing agency dedicated to providing high-quality, compassionate care to seniors and individuals in need. We believe in building a strong team, working collaboratively, and creating a supportive environment where everyone is invested in our mission.

    About the Role: We’re looking for a Lead Caregiver who’s more than just reliable — we need a flexible, proactive team player with solid caregiving skills and administrative/tech know-how. This person will support both caregivers in the field and our office team, helping to train new hires, uphold care quality, and jump in when needed as a caregiver to fill client shifts.

    This role is perfect for someone who wants to be part of something and assist the team in growing. We’re building a team of leaders who want to OWN their role.

    Key Responsibilities:

    Serve as a mentor and role model to field caregivers

    Conduct Left & Right Seat (side-by-side) training and shadowing shifts for new hires

    Assist with onboarding, orientation, and caregiver documentation

    Support the office in screening applicants, scheduling interviews, and recruiting new talent

    Accompany nurses and assist with client assessments and care plan coordination

    Oversee 90-day performance reviews for caregivers

    Assist with scheduling support, including covering call-outs or emergency shifts when needed

    Attend administrative meetings and provide caregiver insight to help improve operations

    Monitor caregiver compliance with policies, care plans, and WellSky documentation

    Support client transitions and escalate concerns as needed

    Help ensure medication instructions and tasks are being followed

    Communicate updates, provide transportation if required, and contribute to daily problem-solving

    This Role is Ideal For Someone Who:

    Takes initiative and thrives in a collaborative environment

    Is tech-savvy and comfortable using systems like DocuSign, WellSky, and Care Academy

    Can manage multiple tasks and still show up on time and ready to lead

    Knows how to train and coach others without micromanaging

    Understands that reliability and consistency are key to great care

    Wants to be part of a team that values leadership, transparency, and growth

    Has reliable transportation and is flexible with availability

    Can balance fieldwork with light admin duties and virtual communication

    Minimum Requirements:

    2+ years of caregiving experience (HHA, CNA, or PCA certification preferred)

    Leadership or training experience is a strong plus

    Strong communication and time-management skills

    Tech comfort: You’ll use email, phone, video chat, WellSky, Care Academy, and digital forms

    Willing to travel within Prince William County

    Valid driver’s license and reliable transportation required

    Apply If You’re Ready To:

    Add to a team that cares

    Lead by example

    Stay consistent and grow

    Receive constructive feedback & apply what you learn from experience

    Support caregivers and clients

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.