Benefits:

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Bonus based on performance

Company: FirstLight Home Care of Greater Lansing & Brighton

Job Title: Lead Caregiver Trainer & Office Assistant (2 Full-Time Positions Available)

Alternative Titles: Caregiver Training Coordinator | Office and On-Call Support Specialist | Client Care & Training Coordinator

About the Role

We’re looking for two full-time team members to fill a dynamic hybrid role supporting both our caregiving staff and office operations. This salaried position combines approximately:

20 hours/week of direct client caregiving

20 hours/week of office support, training, and on-call coordination

You’ll play a central role in onboarding new caregivers, coordinating weekend and evening coverage, and helping ensure consistent, high-quality care across our Lansing and Brighton territories.

Key Responsibilities

👩‍🏫 Caregiver Training & Support

Lead onboarding training for new caregivers (2–3 hours per session)

Conduct meet-and-greets and provide field coaching

🗂️ Office Administration & Scheduling

Answer phones and respond to inquiries during evening and weekend shifts

Assist with scheduling, data entry, file audits, and compliance

Use WellSky for managing caregiver and client records

Conduct supervisory visits

📞 On-Call & Coverage Coordination

Rotate on-call duties for evenings/weekends

Respond to caregiver call-offs and urgent client needs

Collaborate with team members to maintain smooth weekend operations

📍 Territory Travel

Travel as needed between Lansing and Brighton for:

Client visits

Caregiver check-ins

Meet-and-greets

Qualifications

Background in caregiving, training, or office coordination preferred

Excellent communicator and problem-solver

Strong multitasking and time management skills

Proficient with Microsoft Office and scheduling tools (preferably WellSky)

Reliable transportation and flexibility to travel between coverage areas

Availability for evenings, weekends, and on-call shifts

Empathetic, team-oriented, and client-focused

Compensation & Benefits

💲 Salary Range: $40,000 – $42,000 annually, depending on experience

🎁 Benefits May Include:

Health, dental, and vision insurance options (After 90 Days)

Sick Time Paid Off after 120 days

Flexible scheduling

Ongoing training and career development opportunities

Supportive and collaborative work environment

About Us

We’re a mission-driven home care agency committed to supporting seniors and individuals with disabilities in maintaining their independence. Our team values compassion, professionalism, and quality care — and we invest in our caregivers with real training, support, and growth opportunities. If you’re passionate about making a difference while working in a collaborative environment, you’ll thrive here.

How to Apply

Submit your resume and a short cover letter telling us why you’re a great fit for this hybrid caregiving and leadership role.

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.