Lead Cold Caller

Location: Remote (Must be based in Central Time Zone)

Compensation: $15-$17 Hourly + Production Bonus

About Lifetime Roofing

At Lifetime Roofing, we believe in doing things the right way—every time. Headquartered in Baton Rouge, we serve communities across Louisiana with integrity, quality craftsmanship, and a deep commitment to customer satisfaction. As a family-owned and operated business, we treat our team like family too, offering support, stability, and room to grow. Our reputation is built on strong relationships, honest work, and roofs that last a lifetime.

Position Overview

Lifetime Roofing is seeking an experienced Lead Cold Caller to oversee and support our outbound calling efforts. This position is ideal for someone who enjoys connecting with people, thrives in a performance-driven environment, and has previous experience managing or mentoring a small calling team.

As the Lead Cold Caller, you’ll be responsible not only for making outbound calls to homeowners across Louisiana but also for tracking team performance, analyzing call data, and helping to improve scripts, conversion rates, and overall efficiency. This is a remote position, but candidates must reside in the Central Time Zone to align with our business hours.

Key Responsibilities:

Make outbound calls to residential prospects from provided lead lists

Follow a structured script to introduce company services and qualify interest

Schedule appointments for the sales team and accurately log all lead details in the CRM

Track and report daily/weekly team metrics (calls, contacts, leads, appointments, conversions)

Provide feedback, guidance, and support to team members to optimize performance

Assist in refining call scripts and processes for improved outcomes

Meet and exceed individual and team goals

Requirements:

Previous cold calling experience required (roofing, solar, or home improvement industry preferred)

Prior leadership or team lead experience in a call center or phone sales setting

Excellent communication skills and professional phone etiquette

Organized and data-driven — comfortable using CRMs and maintaining performance reports

Self-motivated, dependable, and positive under pressure

Must be located in the Central Time Zone and available during standard business hours

Why Lifetime Roofing:

Competitive pay and performance incentives

Flexible, remote work environment

Opportunity to grow with a respected and expanding roofing company

Supportive, family-oriented culture

If you’re ready to make an impact, grow your skills, and be part of a fast-moving, high-energy team—we want to hear from you! At Lifetime Roofing, every call counts, and your voice could be the one that opens the door to someone's brand new roof. Let’s build something great together. Apply today!