Lead DSP

Golden Heart Des Moines

Lead DSP

Des Moines, IA
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Competitive salary

    Dental insurance

    Flexible schedule

    Free food & snacks

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    Schedule: 40 hours/week | Monday–Friday | 8:00 AM – 4:00 PM DSP Shift Lead, providing Direct Care, and overseeing Support Staff in the home for clients with disabilities (intellectual or behavioral) Being a Behavioral Support Supervisor is one of our most valueable roles here at Golden Heart.

    Golden Heart is seeking an experienced Program Supervisor to provide direct care and support daily operations in a home-like setting. This role blends hands-on caregiving with staff leadership and administrative responsibilities. If you have your Med Manager, CMA, or CNA please let us know in the interview! We offer training over the course of your career to bring opportunities for growth and stability as you learn your new role.

    Why This Role Matters

    Empower individuals with mental and physical disabilities to live safely, confidently, and as independently as possible in their own homes

    Use your organization, initiative, and problem-solving skills to create a structured, supportive environment where clients can thrive

    Build meaningful relationships while providing personalized care that promotes dignity, stability, and overall well-being

    Make a lasting impact by helping clients achieve daily goals, celebrate progress, and improve their quality of life

    Key Responsibilities

    Provide direct care to individuals with intellectual and developmental disabilities

    Assist with daily living activities, personal care, and medication support

    Supervise, train, and support DSP staff

    Coordinate schedules and ensure proper staffing coverage

    Maintain accurate client and staff documentation

    Address client/staff concerns and ensure a safe environment

    Participate in care planning (ISP reviews) and team meetings

    Qualifications

    High school diploma or equivalent

    3–5 years DSP experience + 3–5 years administrative/leadership experience

    Strong communication, problem-solving, and leadership skills

    Ability to work in a group home setting

    Physically able to assist with client care tasks

    Requirements

    High school diploma or equivalent

    1 year of caregiving, DSP, or related experience required

    Strong communication and interpersonal skills

    Ability to work independently in community settings

    Dependable, patient, and encouraging personality

    Benefits

    Competitive pay

    Flexible schedule

    Paid Time Off (PTO)

    401(k) retirement plan + matching

    Dental and vision insurance

    Ongoing training and development

    Opportunities for advancement

    Join a team dedicated to compassionate care and professional growth. Apply now to make a difference with Golden Heart!

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Heart Senior Care Corporate.