Are you looking for a great gig where the work is actually fun? Do you want to work somewhere you can get real job experience and make a difference? Check out Goldfish Swim School! We’re a rapidly growing, award winning franchise that is not your typical company!

We change lives. We help children reach their goals. We wear flip flops. We work in a 90-degree pool. We love our employees and reward hard work with shout awards, gift cards and fun social events! We offer paid training and flexible shifts that are perfect for students or folks who want to grab extra hours without working late nights. Even better? Due to the rapid growth of our school, advancement opportunities exist for the right candidate.

Benefits:

Leadership roles

Flexible hours

Great pay

Valuable work experience

Increased social opportunities

Future references/referrals

Requirements:

Ability to work with children

Excellent interpersonal communication and organizational skills

Must pass background examinations (included with training)

Job Title: Lead Deck Supervisor

Reports to: General Manager/Assistant General Manager

FLSA Status: Part Time, Non-Exempt

Summary: Oversees swim lesson quality and ensures teachers and staff are following the appropriate skills as designated by the Goldfish Swim School curriculum. Oversees Deck Supervisor team and ensures quality of the team’s training, performance, and upholding our Core Values.

Duties and Responsibilities:

Works closely with the General Manager (GM) and Assistant General Manager (AGM) to ensure Swim Lesson Quality expectations are being met to Goldfish Swim School guidelines

Provides in-water and poolside Curriculum support to staff by ensuring that proper holds, end goals, tools, progressions, and skill order are followed by all

Ensures the monthly implementation of the Digital Skill Evaluations & that completed Digital Skill Evaluations are sent out to members at least once a month

Assists Leadership with creation and facilitation of Lesson Quality based Workshops

Participates in position-appropriate online Workshops and Webinars provided by the Franchise Office

Comfortable leading offline training sessions

Assists in directing the daily operations to ensure the school is running according to GSS standard operating policies and procedures.

Oversees operational processes related to student progress and lesson quality, such as 4+ month checks, private lesson progress, and Golden Learners progress/satisfaction

Oversees and ensures quality of Deck Supervisor team’s performance, including but not limited to, customer service, swimmer evaluation process and lesson quality

Conducts training of current and new Deck Supervisors

Provides leadership and constructive feedback to our Deck Teacher, Swim Instructor, Golden Teacher, and Deck Supervisor team, including recognizing and delivering development opportunities beyond the normal scope of initial training and monthly check-ins

Oversees maintaining accuracy of the Wet Side Training binder and any necessary updates. Reports any necessary updates or changes to employee training schedules to AGM

Offers customer service follow-up for member complaints and assists in providing ‘in-the-moment’ solutions with Front Desk associates/Managers and guests

Must become familiar and efficient with iClassPro and Sales and Member Services role

Will attend all Deck Supervisor, Swim Instructor and Sales and Member Services workshops

Oversees all binders/drawers of the Deck Supervisor stand and Deck Supervisor Resources

Responsible for the overall cleanliness and organization of the pool deck/the wet side of the facility and ensures the storage area for lesson equipment, the Deck Hand’s room, and the Deck Supervisor stand is stocked and organized.

Education/Experience: High school diploma or GED is preferred. Two or more years as a swim instructor required. Experience as a youth sports instructor/coach, camp counselor and/or teacher preferred. College degree preferred.

Certificates and Licenses: Lifeguard, CPR/AED and First Aid certifications required. Must attend Goldfish Swimologist Training and acquire Swimologist Certification

Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise level is usually moderate.

Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.