Benefits:

401(k)

401(k) matching

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

POSITION SUMMARY

The Lead Emergency & Critical Care (ECC) Technician is a hands-on clinical leader who supports high-acuity emergency medicine while fostering a culture of respect, collaboration, and psychological safety. This role partners closely with emergency doctors, specialists, technicians, and leadership to ensure exceptional patient care, smooth department flow, and a supportive team environment.

This working supervisory role blends advanced ECC technical expertise with mentorship, emotional intelligence, and operational coordination. The Lead ECC Technician models AVS’s Nonviolent Communication (NVC) principles by promoting clear observations, respectful dialogue, shared problem-solving, and supportive feedback while actively participating in patient care.

ESSENTIAL RESPONSIBILITIES & DUTIES

Provide advanced clinical support to emergency doctors, specialists, and ECC technicians

Perform and monitor care for critical, emergent, and hospitalized patients

Serve as a mentor and coach for ECC technicians, supporting onboarding and continued growth

Reinforce ECC protocols, triage standards, and emergency workflows with clarity and consistency

Promote open, respectful communication during high-stress situations

Support patient flow, case prioritization, and shift readiness through collaborative leadership

Assist with equipment readiness, crash carts, and emergency supplies

Partner with leadership to identify training needs and support professional development

Maintain accurate medical records, treatments, and charge capture

Support compassionate client communication aligned with AVS values

Lead by example to cultivate teamwork, accountability, and trust

Participate in ECC case rotations while providing leadership presence

Assist with controlled drug inventory and accurate counts

MISSION, VISION & CORE VALUES

Mission: Empowering medicine and operations as a united team to provide exceptional care and patient experience.

Vision: Inspire one another to raise the standard of care.

Core Values: Compassion, Advancement, Respect, Education, Service (Allied C.A.R.E.S.)

AVS LEADERSHIP & COMMUNICATION CULTURE

At AVS, leadership is rooted in empathy, accountability, and growth. We practice Nonviolent Communication (NVC) by focusing on:

Observations over assumptions

Feelings and needs with professionalism

Clear, respectful requests

Shared ownership of outcomes

Psychological safety and mutual respect

Lead ECC Technicians are expected to model these principles daily while supporting both patient outcomes and team well-being.

CONTINUING EDUCATION & CAREER DEVELOPMENT

Minimum of five CE hours annually including OSHA training

Proactive pursuit of emergency, critical care, and leadership development

QUALIFICATIONS

CVT/LVT preferred, equivalent experience considered

4+ years experience as a Veterinary Technician

2+ years Emergency and/or Critical Care experience preferred

SKILLS

Strong emergency triage and critical care nursing skills

High emotional intelligence and conflict-resolution ability

Calm, decisive leadership in high-acuity situations

Strong organization, prioritization, and multitasking skills

Integrity, accountability, and professionalism

Advanced patient monitoring and treatment skills

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS

Ability to lift up to 50 lbs with assistance as needed

Manual dexterity, stamina, and situational awareness

Exposure to emergency cases, animals, chemicals, and moderate to high noise levels

DISCLAIMER

This description is not intended to be an exhaustive list of duties.

www.alliedveterinaryspecialists.com