Benefits:
Competitive salary
Location
Remote (Continental United States) Mandatory Day 1 onsite in Austin, Texas (unreimbursed) Occasional travel required; may shift to hybrid (up to 3 days onsite)
Experience Level
Executive / Senior Leadership (20+ years of relevant experience)
Role Overview
Leading enterprise strategy, architecture governance, and operational oversight for the CAPPS ERP program. This role owns long-term technology direction, manages technical operations, and ensures alignment across teams, vendors, and stakeholders in a large multi-agency environment.
Key Responsibilities
Enterprise Strategy & Architecture
Define and drive enterprise technology roadmap across systems, data, and platforms
Ensure alignment with business goals, modernization efforts, and cloud strategy
Establish standards for integration, security, and solution design
Identify risks, dependencies, and scalability issues
Technical Operations Leadership
Lead CAPPS Technology Operations and oversee technical decision-making
Act as escalation point for complex issues and system challenges
Assign work, monitor team performance, and ensure delivery quality
Coordinate across internal teams, agencies, and vendors
ERP & Platform Oversight
Provide leadership across CAPPS Financials, HR/Payroll, and integrations
Oversee upgrades (PeopleSoft, tools, platforms) and system enhancements
Ensure system performance, reliability, and compliance
Support large-scale multi-agency deployments
Vendor & Contract Management
Oversee managed services vendors and ensure SLA compliance
Support audits, contract processes, and technical governance
Provide technical input for procurement and solution evaluation
Service Desk & Operations
Oversee CAPPS service desk platforms and ITIL-based operations
Ensure effective incident management and support processes
Maintain documentation and operational standards
Compliance & Governance
Ensure adherence to WCAG accessibility, security, and regulatory standards
Support audits, reporting, and lifecycle performance metrics
Review and approve architectural and technical deliverables
Required Qualifications
20+ years supporting Texas state government systems
20+ years supporting enterprise/CPA systems and architecture
20+ years building and managing strategic roadmaps
10+ years leading technical teams and managed service providers
10+ years of executive-level communication and presentations
10+ years supporting CAPPS ERP programs
10+ years managing vendor contracts and deliverables
10+ years with data integration, SDLC, and security practices
10+ years with PeopleSoft (FSCM/HCM), SQL, and Oracle
10+ years in ITIL service operations and service desk management
Preferred Qualifications
Experience with CPA legacy statewide systems
Experience with enterprise infrastructure management best practices
Experience supporting technical procurement initiatives
Core Skills & Attributes
Executive-level architecture and leadership expertise
Strong ERP and enterprise systems knowledge
Proven ability to lead large, multi-agency programs
Strong vendor and stakeholder management
Excellent strategic thinking and communication skills
Strong governance, risk, and compliance focus
Flexible work from home options available.