Benefits:

Bonus based on performance

Competitive salary

Flexible schedule

Free uniforms

Lead Field Technician

Location: Raleigh, NC and surrounding areas Company: HomeSmiles South Wake County Job Type: Full-Time | Entry-Level | Hands-On Field Work

Join a fast growing national brand that will be launching in Southern Wake County in April. HomeSmiles provides professional, preventative home maintenance services. We handle the routine but important work that helps homeowners protect their investment and avoid costly repairs.

About this Role:

We are looking for a reliable, capable Lead Field Technician as our first hire who wants hands-on work today and the opportunity to grow with us as we scale. While initial work will be part-time, we expect to grow quickly. The right person will have opportunities for more consistent work, increased responsibility, and leadership as we build our team.

You should have excellent troubleshooting skills, field experience, and the ability to adapt to a changing work schedule. A top-level Field Technician efficiently manages all service callouts, providing high-quality service and maintenance for any job size. You will drive our company-owned truck to the job sites and complete our unique solutions to home maintenance for our clients.

Responsibilities

Greet Customers with a smile, review orders, and ensure satisfaction with services

Perform exterior services: dryer vent cleaning, softwash and pressure washing, window cleaning, and gutter cleaning

Perform basic exterior and interior maintenance tasks

Scope and complete miscellaneous property maintenance jobs, including installation and testing new equipment

Create professional job reports using our digital mobile platform

Train new field technicians

Keep tools and equipment in clean and good working condition; performing regular preventative maintenance, and if necessary repair in the field

Maintain equipment stock in the company vehicle, and vehicle readiness

Drive company vehicle responsibly and safely to/from Customer sites

This is a non-construction, non-licensed repair role. You will not be asked to perform plumbing, electrical, roofing, or general contractor services.

Pay & Bonuses

$25–$30 per hour, depending on qualifications and experience

Opportunity to earn additional compensation by identifying additional services homeowners request

Bonuses may be offered for:

5-star customer reviews

Referrals (customers or team members)

Regular performance check-ins with opportunity for increased pay and responsibility

Flexible scheduling

Company provides uniforms and all major equipment such as power washing equipment, ladders, safety gear, and job-specific tools

What Makes This Role Different

First hire: You will help shape how this location operates and grows from day one

No high-pressure sales environment: Focus is on quality service and professionalism

Qualifications

Comfort working independently in occupied homes in a customer-facing role

Friendly, professional demeanor with the ability to represent HomeSmiles well and identify additional homeowner needs when appropriate

Ability to pass a background check

Reliable transportation

Comfortable working on ladders and outdoors

Strong attention to quality, safety, and professionalism

Clear communication and follow-through

Prior experience in hands-on maintenance or trade-related work, especially in customer-facing environments, is helpful but not required

Each franchise is independently owned and operated. Your application will go directly to the franchise and all hiring decisions will be made by the management of each franchise. All inquiries about employment should be made directly to the franchise location.