Benefits:

Dental insurance

Free uniforms

Health insurance

Vision insurance

Crunch Fitness in Scranton, PA is looking for a Lead Front Desk and Sales Associate to join the team!

Essential Job Responsibilities:

Greet all members & guests with a smile and wish them well as they exit the club

Check in all members and guests in accordance with company procedures

Facilitate any messages on club software at member check-in

Answer phones in courteous, helpful, professional manner

Communicate special events to members and guests

Maintain an atmosphere, which makes members feel welcome

Facilitate all member requests or forward to a manager

Maintain professional disposition at all times

Schedule member services: tanning, personal training, etc.

Facilitate payment of member services in accordance with company procedures

Know club facility, services, and schedules

Responsible for external Membership Sales, bringing the business in.

Gives tours and trial memberships to prospective members.

Activate new memberships.

Upgrade existing members into memberships of greater value.

Contact members that are past due and/or in collections

Engage in opportunities that positively impact the member experience.

Adhere to all operational excellence standards related to providing a great member experience.

Consistently look for opportunities to gain new members and gain new Personal Training clients.

Reach and surpass monthly sales projections.

Qualifications:

Previous sales and customer service experience a must.

Fitness club experience preferred

Excellent verbal and written communication skills

Enthusiastic, energetic, personable and friendly disposition

Personal passion for health and fitness

Enjoy working within a team

Willing and able to work evenings, weekends and holidays

Apply with a resume!