Lead HVAC Installer & Service Technician – Job Description
Location: Monroe, LA Employment Type: Full-Time Compensation: Competitive Hourly + Commission
Position Overview
We are seeking an experienced, highly skilled Lead HVAC Installer & Service Technician to join a fast-growing residential heating and air conditioning company backed by a national franchise system. This is a hands-on, dual-role position focused primarily on high-quality installations, with additional responsibility for service and troubleshooting as needed.
The ideal candidate is a strong technical installer who takes pride in craftsmanship, works efficiently, communicates well with homeowners, and understands that excellent installs are a key driver of company revenue and customer satisfaction.
This is a great opportunity for a seasoned HVAC professional who wants to be a top performer, earn strong income, and work with a reputable, well-branded organization.
Key Responsibilities
Installation (Primary Focus – Revenue Driver):
Lead and perform full HVAC system installations in residential settings
Ensure all installs meet manufacturer specifications, company standards, and local codes
Properly size, set, and test systems for optimal performance
Maintain clean, organized, and professional job sites
Train and mentor junior installers when applicable
Service & Diagnostics:
Diagnose, repair, and maintain residential HVAC systems as needed
Perform preventive maintenance and system tune-ups
Identify opportunities for repairs, upgrades, or replacements
Clearly explain findings and recommendations to homeowners
Customer & Company Standards:
Provide excellent customer service and maintain a professional demeanor in customers’ homes
Complete paperwork, digital job notes, and necessary documentation accurately
Follow company processes, safety protocols, and brand standards
Communicate effectively with dispatch, management, and team members
Qualifications & Experience
Minimum 4+ years of HVAC experience (residential preferred)
EPA Certification required
Strong installation experience — this is a critical component of the role
Solid troubleshooting and service skills
Ability to work independently and lead jobs when needed
Valid driver’s license with a clean driving record
Professional appearance and communication skills
Compensation & Benefits
Competitive hourly pay (based on experience)
Commission opportunity based on performance and completed work
Company-provided uniform
Company vehicle + gas card
Opportunity for career growth within a nationally recognized franchise system
Ongoing training and development
(Note: Hourly rate and commission structure may vary based on experience and performance.)
Schedule
Full-time position
Typical Monday–Friday schedule, with occasional overtime as needed