The Housekeeping Lead oversees the Housekeeping and Laundry operations while also performing hands-on work, including cleaning rooms and managing laundry as needed. This role is ideal for someone who is detail-driven, organized, calm under pressure, and passionate about creating a spotless, peaceful environment for guests. The Housekeeping Lead ensures consistent quality across all guest rooms and public spaces, supports the team, manages inventory, and enforces The Amaya’s presentation standards daily. Work Environment • Calm, boutique hotel setting with close attention to detail • Hands-on role with a mix of leadership and physical work • Fast-paced environment during weekends, events, and high occupancy Benefits • Hotel, café, and retail discounts • Leadership development and growth opportunities • Opportunity to grow with a high-end independent hotel brand Responsibilities: • Keep a record of areas cleaned by room attendants and make a note of any issues such as room damage or maintenance requests • Make sure all cleaning equipment is in good working condition and schedule repairs as needed Daily Operations & Cleaning • Clean guest rooms to luxury-boutique standards when personnel management requires • Operate laundry machines, fold linens, and manage linen cycles • Conduct daily room, hallway, and public-area inspections • Ensure every room meets The Amaya’s brand standards for cleanliness and presentation • Support swift and efficient room turns on high-occupancy days Team Leadership & Scheduling • Train housekeepers and laundry attendants on proper cleaning techniques and brand presentation • Lead by example with a calm, professional, detail-oriented approach • Help with scheduling, task assignments, and optimizing staffing levels • Provide coaching, feedback, and performance guidance • Uphold a positive and collaborative work environment Inventory & Supply Control • Maintain par levels for linens, amenities, and cleaning supplies • Order supplies and track usage to minimize waste • Organize storage rooms and ensure items are properly rotated Brand Standards & Quality Control • Ensure guest rooms follow all design and presentation standards (bed finishing, lighting, layout) • Report any maintenance issues and follow up to ensure completion • Maintain a consistently high standard of visual and environmental quality Safety & Compliance • Enforce cleaning chemical safety and PPE requirements • Maintain the cleanliness and organization of the laundry room and housekeeping office • Follow all hotel security, key control, and lost-and-found procedures Qualifications: • Applicants should be excellent leaders, detail-oriented, and demonstrate a commitment to customer service • At least 3 years of experience in a senior role in the housekeeping department • Must have a high school diploma or the equivalent (GED) • 2+ years of hospitality or guest services experience • Strong understanding of environmental services (EVS) including cleaning processes and how to use a variety of cleaning supplies and equipment Required • Prior housekeeping supervisor or manager experience • Ability to clean rooms and operate laundry equipment at a professional standard • Exceptional attention to detail and pride in work • Strong leadership skills with the ability to motivate and support staff • Ability to stay calm and organized during high-occupancy or stressful periods • Strong communication and organizational skills • Ability to lift, bend, push carts, and stand for extended periods • Comfort with basic technology (phones, tablets, communication apps) Preferred • Boutique or luxury hotel housekeeping experience • Experience training teams or onboarding new staff Compensation: $30,000 - $40,000 yearly

• Daily Operations & Cleaning • Clean guest rooms to luxury-boutique standards when personnel management requires • Operate laundry machines, fold linens, and manage linen cycles • Conduct daily room, hallway, and public-area inspections • Ensure every room meets The Amaya’s brand standards for cleanliness and presentation • Support swift and efficient room turns on high-occupancy daysTeam Leadership & Scheduling • Train housekeepers and laundry attendants on proper cleaning techniques and brand presentation • Lead by example with a calm, professional, detail-oriented approach • Help with scheduling, task assignments, and optimizing staffing levels • Provide coaching, feedback, and performance guidance • Uphold a positive and collaborative work environmentInventory & Supply Control • Maintain par levels for linens, amenities, and cleaning supplies • Order supplies and track usage to minimize waste • Organize storage rooms and ensure items are properly rotatedBrand Standards & Quality Control • Ensure guest rooms follow all design and presentation standards (bed finishing, lighting, layout) • Report any maintenance issues and follow up to ensure completion • Maintain a consistently high standard of visual and environmental qualitySafety & Compliance • Enforce cleaning chemical safety and PPE requirements • Maintain the cleanliness and organization of the laundry room and housekeeping office • Follow all hotel security, key control, and lost-and-found procedures