Lead Installer (W-2 Position) - Windows and Doors

Window World of Buffalo, Rochester, Syracuse, and Jamestown

Lead Installer (W-2 Position) - Windows and Doors

Syracuse, NY +1 location
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    401(k) matching

    Bonus based on performance

    Company car

    Competitive salary

    Employee discounts

    Free uniforms

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    We Offer

    Competitive, weekly pay with opportunities for bonuses and performance incentives.

    Well-organized warehouse for convenient access to products and materials.

    Reliable support from Window World to ensure smooth operations on-site and address homeowner inquiries.

    Generous paid time off and holidays to recharge and enjoy your personal time.

    Benefits including Health Insurance, vacation time, sick time, 401k, and more.

    Clear pathways for career growth and advancement within the company.

    Full-time hours guaranteeing job security and consistent work throughout the year.

    Vibrant team culture with regular events fostering camaraderie and collaboration.

    Job Summary Window World of Buffalo is hiring one full-time W-2 Lead Installer who will set the standard for our installation department. As our primary installer, you’ll deliver top-quality craftsmanship and outstanding customer service while safely removing old windows and doors and installing new Window World products to exact company standards. You’ll pick up pre-staged materials from our warehouse, transport them to each job, complete the installation, return debris to the shop, and secure the customer’s completion certificate. In the immediate term, you’ll also work directly with ownership to identify and help hire 1–2 additional crew members, playing a key role in building our installation team from the ground up.

    Responsibilities

    Lead install team (including being included in the hiring of 1-2 additional install team members to work underneath you).

    Arrive at the Window World location in a punctual manner to pick up pre-sold product and transport it to the customer’s home.

    Remove and collect old windows and/or doors to be disposed of at the Window World location.

    Troubleshoot unforeseen issues in the field to avoid rescheduling or extended installation time.

    Complete installation projects in a professional and timely manner, including all finishing trims, insulations, and/or caulk.

    Collect the final payment, survey, and completion certificate from the customer.

    Deliver top-notch customer service.

    Qualifications

    Must have the knowledge and ability necessary for removing and installing windows and doors.

    Strong communication and customer service skills.

    Must have persistence and strong problem-solving and time management skills.

    Take pride in craftsmanship and finished work product.

    Company Overview Window World is the largest residential exterior remodeler in the United States. To keep up with growing customer demand, we are looking a highly motivated and experienced installer to install our window and door projects. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Completing those jobs with superior installers is one of the keys to our history of success. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.

  • Locations
    Syracuse, NY • Depew, NY