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Lead Massage Therapist

Hand & Stone - New Albany/Gahanna/Dublin

Lead Massage Therapist

Columbus, OH
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k)

    Bonus based on performance

    Dental insurance

    Employee discounts

    Flexible schedule

    Free uniforms

    Health insurance

    Paid time off

    Training & development

    Vision insurance

    We are looking for an experienced, talented Massage Therapist to not only provide amazing experiences for our clients, but also to help coach, train, and guide all of our Massage Therapists! This position is necessary to help the growth and consistency of Hand and Stone and our Massage Therapist Team.

    The New Albany location opened in November 2020 and quickly became one of the top franchise spas in central Ohio. Hand and Stone - New Albany was one of the fastest growing spas in the country earning Hand and Stone's Fast Track Award (2021) and Rookie of the Year (2022).

    Hand and Stone Massage and Facial Spa - New Albany is perfectly placed right off Route 161 in the newly developed Hamilton Square for an easy commute from anywhere in central Ohio. New Albany is prestigious, well established community that still continues to be one of the fastest growing suburbs in Ohio. New Albany community as a whole promotes healthy living for its residents, making it the perfect place for our new Hand and Stone location.

    Come be a part of an organization that truly cares, and shows it every day!

    Join an amazing Hand and Stone Spa team that is dedicated to seeing you learn, grow, and succeed. Hand and Stone is consistently introducing new services, products, and modalities as the industry continues to move forward with new techniques and technology. All levels of experience are welcome to be a part of this great spa location dedicated to providing great customer service; the only requirement, work ethic. It is our goal to build a great team that embraces a cohesive, competitive, and fun culture. We look forward to welcoming you as part of the New Albany team!

    The most important aspect of working for our award winning Hand and Stone owners is caring about one another! We continue to find success by creating a culture that is built on the basic principles of treating people, clients, and teammates fairly and showing everyone that we truly care about them!

    Job Responsibilities:

    Regularly perform consecutive 50 and 80 minute massages.

    Exhibit a strong desire to help others and promote the health benefits of massage therapy.

    Make appropriate recommendations on service enhancements and frequency.

    Help onboard, train, and coach all new and existing massage therapists

    Regularly meet with, organize trainings, and provide feedback to massage team

    Maintain detailed treatment records for all clients.

    Actively connect with customers and the community to build a solid book of clients and members.

    Listen and adapt to client feedback.

    Maintain a professional, clean work environment and appearance.

    Contribute to the betterment of yourself as a practitioner, the spa family, and the community as a whole.

    Participate in daily, weekly, monthly, and annual spa challenges to earn incentives, bonuses, and perks.

    Job Qualifications:

    Ohio-issued Massage Therapist License (LMT) or proof of license application.

    Must comply with local and state licensing laws and regulations.

    Knowledge and understanding of multiple massage techniques (deep tissue, hot stones, sports massage, etc)

    Must carry professional liability insurance

    Possess strong organizational and interpersonal skills - ability to work well with others

    Self-motivated individual willing to help others

    Excellent customer service skills and work ethic

    Ability to work with others towards a common goal

    Flexible schedule with evening and weekend availability preferred

    Job Environment:

    Modern, professional, relaxing spa atmosphere that aims to make the massage experience accessible and affordable for everyone.

    Fun, friendly, family environment that makes coming to work not feel like coming to work.

    A comfortable, safe space for clinicians to do their jobs and feel valued.

    Team oriented culture that promotes friendly competition, rewards successes, and provides opportunities for growth.

    Goal-centric spa that provides the knowledge, materials, and education to ensure success for its employees.

    Consistent but flexible scheduling and daily routine; multiple special events throughout the year to promote the spa and services we provide.

    Welcoming and respectful hierarchy within the organization and spa.

    Workplace filled with people who care. Care about providing exceptional services. Care about the members and clients we interact with. Care about the people we work with. And people who ultimately care about you!

    Leaders and organization that wants to see you succeed and will provide avenues and resources to do so.

    Job Incentives:

    Competitive commission structure and additional compensation for special modalities and enhancements

    Paid time off

    401K

    Medical, Dental, Vision Insurance

    Paid sit time for un-booked appointments

    Fully equipped top of the line spa, tools, and technology at no cost to the clinicians

    Free hands on training

    Employee referral bonus

    Continuing education opportunities and reimbursement

    Professional liability insurance reimbursement/discount

    Tuition reimbursement

    Free monthly massage or facials

    Retail/product discounts

    Discount on services

    Access to member pricing for gift cards

    Pay

    Commission + Tip/gratuity

    $25/hour admin & training

    Performance based bonus structure

    I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.