Benefits:

401(k)

Competitive salary

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

At AFC Urgent Care Brockton, we believe great urgent care starts with a great team. We're looking for an experienced Lead Medical Assistant to set the standard on the clinical floor: someone who is as strong at teaching and organizing as they are at patient care, and who takes pride in a clinic that runs smoothly for patients and staff alike.

What You'll Do

Lead our medical assistant team day to day: set MA assignments, keep patient flow moving, and adjust coverage for call-outs with the Practice Manager

Train and precept new MAs and co-op students, help interview and onboard new hires, and serve as the go-to resource for clinical workflows

Room patients and obtain vitals, medical history, and reason for visit

Perform point-of-care testing, phlebotomy, EKGs, injections and immunizations, wound care, and splinting, and assist providers with procedures

Perform drug screen collections and support our occupational medicine services, including DOT physicals

Run lab quality controls and keep daily logs and checklists current (temperatures, QC, equipment checks, expiration dates) so the clinic is always inspection-ready

Keep exam rooms, supplies, and inventory stocked and organized

Partner with the Practice Manager and Medical Director on onboarding, compliance training, and quality improvement

What You Bring

Current medical assistant certification (CCMA, CMA, or RMA)

BLS certification

3+ years of medical assistant experience, ideally in urgent care or another fast-paced clinical setting

Experience leading, training, or precepting other medical assistants

Prior AFC experience strongly preferred; Experity EMR experience a plus

DOT specimen collector certification a plus

Bilingual a plus (Haitian Creole, Cape Verdean Creole, Portuguese, or Spanish)

Calm under pressure, highly organized, and a clear, kind communicator with patients and coworkers

Company Overview

American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.

AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.