Lead Mitigation Technician

Paul Davis Restoration of Downriver Detroit MI

Lead Mitigation Technician

Romulus, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Lead Mitigation Technician

    Reports To: Project Manager / General Manager Location: Paul Davis Restoration of Downriver Detroit Job Type: Full-Time | Field-Based | On-Call Rotation Required

    Primary Goal

    Own the successful execution of emergency mitigation services: water, fire, mold, and storm damage.

    You will lead the field response, run jobs on-site, and set the standard for:

    Technical execution

    Documentation

    Customer communication

    Compliance with insurance and industry requirements

    This role exists to ensure jobs start strong, stay on track, and finish right—especially under pressure.

    You are not just running jobs. You are helping establish how mitigation gets done here from day one.

    Mitigation is the core of this position. Everything else supports it.

    What We’re Looking For

    This is not a basic technician role.

    We are looking for someone with real-world mitigation experience who is ready to step into (or continue growing in) a leadership role inside a startup environment.

    You’re the type of person who:

    Shows up when things are messy, urgent, and inconvenient

    Doesn’t need to be told what to do next

    Takes pride in doing the job the right way, not the easy way

    You understand this work isn’t always clean or predictable. It involves long days, after-hours calls, and difficult environments. That’s part of the job.

    At the same time, you respect that restoration is a regulated industry. Insurance requirements, IICRC standards, and company processes matter—even if they differ from how you’ve done things before.

    If you want to help build something, not just clock in, you’ll do well here.

    What You’ll Do

    Respond quickly to emergency losses and lead on-site mitigation work

    Perform inspections, demolition, moisture mapping, extraction, and equipment setup

    Ensure proper containment, PPE use, and safety procedures

    Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar)

    Coordinate with ownership and leadership when scope, documentation, or carrier requirements impact execution

    Lead and train mitigation technicians, delegate tasks, and enforce quality standards

    Participate in an on-call rotation for after-hours response

    Assist with cleaning, contents handling, or estimating when needed

    How You’ll Lead (Important)

    You are expected to take ownership and act decisively in the field

    You will be trusted to make real-time decisions without being micromanaged

    You must collaborate when insurance standards or company processes require a specific approach

    You lead by example—through work ethic, professionalism, and consistency

    This is not a lone-wolf role.

    If you need to do everything your way or struggle to follow required processes, this will not be a fit.

    What You Bring

    Strong hands-on mitigation experience (water, fire, mold, storm damage)

    Ability to lead a small crew with calm, professionalism, and accountability

    Comfort with documentation systems (DASH, Xactimate, Docusketch, or similar)

    Valid driver’s license and ability to be insured to drive company vehicles

    Comfortable driving company vans and transporting crew/equipment

    IICRC certifications are a major plus (WRT/ASD, FSRT preferred)

    Reconstruction or trade experience (drywall, paint, carpentry) is a bonus

    Willingness to be on-call and respond after hours

    Ability to lift 75 lbs and work in physically demanding environments

    Why Join Paul Davis Restoration of Downriver Detroit

    We are a new franchise backed by a national brand, building something from the ground up in a strong, blue-collar market.

    This is not a fully built machine you’re stepping into. This is an opportunity to help build it.

    Your voice will matter

    Your standards will shape how we operate

    Your leadership will directly impact the team and the customer experience

    If you’re looking for a place where you can grow, take ownership, and be part of something early—this is that opportunity.

    If you’re just looking to clock in and collect a paycheck, this is not the role.

    What We Offer

    Competitive hourly pay with overtime

    Clear opportunity to increase earnings as responsibility grows

    Paid training and support for IICRC certifications (with tenure)

    Leadership development and real career growth

    On-call rotation with flexibility when possible

    A team-first environment with clear expectations and strong standards

    Our Values

    Deliver what you promise

    Respect the individual

    Have pride in what you do

    Practice continuous improvement

    If you’re ready to lead mitigation work, handle pressure, and help build something the right way from the start, we encourage you to apply.

    Paul Davis Restoration supports and hires Veterans and is an Equal Opportunity Employer.