Lead Mitigation Technician

Paul Davis Restoration of Downriver Detroit MI

Lead Mitigation Technician

Brownstown Charter Township, MI
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Competitive salary

    Free uniforms

    Opportunity for advancement

    Training & development

    Paid time off

    Lead Mitigation Technician

    Reports To: Mitigation Manager / General Manager Location: Paul Davis Restoration of Downriver Detroit Job Type: Full-Time | Field-Based | On-Call Rotation Required

    Primary Goal

    Own the successful execution of all emergency mitigation services—water, fire, mold, and storm damage—by leading the field team, coordinating response, and setting the standard for technical excellence, documentation, customer communication, and compliance with insurance and industry requirements.

    This role is responsible for ensuring jobs start strong, are executed correctly, and finish right.

    What We’re Looking For

    This is not a basic technician role.

    We are looking for someone with real-world mitigation experience who can step into leadership in the field while working collaboratively within a team and a regulated environment.

    You take initiative without being told, but you also understand that restoration work must sometimes be performed a specific way to meet insurance, carrier, or IICRC requirements—even if that differs from how you’ve done things elsewhere.

    If you like being the person people rely on when it really matters, and you can lead without ego, you’ll thrive here.

    What You’ll Do

    Respond quickly to new emergency losses and lead on-site mitigation work

    Perform inspections, demolition, moisture mapping, extraction, and equipment setup

    Maintain accurate and timely field documentation (DASH, Xactimate, Docusketch, or similar)

    Coordinate with ownership and other leads when scope, documentation, or carrier requirements impact job execution

    Lead and train mitigation technicians, delegate tasks, and set quality standards

    Participate in an on-call rotation for after-hours emergency response

    Assist with post-mitigation cleaning, contents, or estimating as needed

    How You’ll Lead (Important)

    You are expected to take ownership and act decisively in the field

    You must be comfortable collaborating with ownership and other leads when insurance regulations, IICRC standards, or company processes require a specific approach

    This role requires flexibility and professionalism when methods must be adjusted for compliance

    “That’s not how I’ve always done it” is not a reason to ignore required processes

    This is a leadership role within a regulated industry, not a lone-wolf position.

    What You Bring

    Strong mitigation experience (water, fire, mold, storm damage)

    Ability to lead a small crew with professionalism, calm, and accountability

    Comfort with field documentation systems (DASH, Xactimate, Docusketch, or similar)

    IICRC certifications are a major bonus (WRT/ASD strongly preferred; FSRT a plus)

    Reconstruction or handyman experience is a strong bonus

    Comfortable with on-call rotation and after-hours response

    Ability to lift up to 75 lbs and work in physically demanding environments

    Valid driver’s license with a clean driving record

    Why Join Paul Davis Restoration of Downriver Detroit

    We are a new franchise backed by a powerhouse national brand. This is a hands-on, team-driven startup environment where standards matter and leadership is earned through action.

    If you’re looking for a clock-in/clock-out job, this is not it. If you’re looking for a role where your decisions matter and your leadership shapes the department, this is a strong opportunity.

    What We Offer

    Leadership development and real career growth opportunities

    Bonus program based on job performance and department goals

    Paid training and support for IICRC certifications

    On-call rotation with flexibility when possible

    Team-driven environment with clear expectations and strong values

    Our Values

    Deliver what you promise

    Respect the individual

    Have pride in what you do

    Practice continuous improvement

    If you’re ready to lead with purpose, collaborate without ego, and show up when it matters most, we encourage you to apply.

    Paul Davis Restoration supports and hires Veterans and is an Equal Opportunity Employer.