JOB TITLE: LEAD OPERATIONS SUPPORT SPECIALIST

DUTIES

• Plan, develop, implement and administer a variety of broad or unique programmatic, technical or administrative functions in direct or indirect support of operations.
• Provide immediate level guidance, work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or
  operations support capacity.
• Act in a lead capacity and may direct the work of both exempt and nonexempt employees in a non-supervisory capacity.
  
• Perform a wide variety of complex, advanced and diverse functions in direct or indirect support of operations in the area, department, section, unit or work group assigned.
• Receive assignments in the form of objectives and establish goals to meet objectives.
• Exhibit competency at the highest technical or programmatic level as demonstrated through both personal expertise and the effective direction and leadership of assigned work group.
• Provide centralized control of a program or process that supports operations.
• Interpret and communicate programmatic, technical or process changes to operations personnel.
• Generally acknowledged as the highest level subject matter expert in a staff position for the general function or area supported.
• Monitor and assess operations-related evolutions in facility systems or equipment.
• Ensure the safe and optimally efficient operation of facility systems and equipment.
• Perform periodic reviews and assessments to ensure facility systems are operating properly and are being maintained within required limits.
• Maintain a comprehensive awareness of scheduled or anticipated work evolutions or other related operations support activities that could impact facility operations on shift/area of responsibility.
• Demonstrate positive and adverse trends in operations and operations support Performance measures
• Identify causal factors and develop recommendations to mitigate adverse trends and to enhance positive trends.
  
• Prepare and/or review facility work packages and related work control processes in support of operations.
  
• Review and ensure the communication and understanding of new and revised technical and operations procedures, bulletins and required reading to operators and other relevant operations support personnel.
  
• Conduct training for operations personnel on new systems and equipment and evaluate and critique performance.
• Function in a variety of contingency coordinator roles in support of operations.
• May provide feedback and recommendations to management on work group performance for training, discipline, promotion and demotion.
• May provide relief for or represent the next immediate level of management.
  

Education:

• Bachelor’s degree in a technical discipline and 10 years of relevant experience
  
• Associate degree in a technical discipline and 14 years of relevant experience
  
• High School Diploma and 18 years of relevant experience
  

Experience/Skills:

Additional Duties

• Scheduling and participating in turnover walkdowns.
  
• Developing turnover packages to present to the appropriate accepting organization using the required turnover forms.
  
• Coordinating with the accepting organization to compile a turnover punch list.
  
• Facilitate designating each punch list item as either “A” or “B” punch list items.
  
• Notifying the accepting organization an SSC(s) is ready for turnover
  
• Requesting the Facility Manager to determine if a Final Acceptance Inspection in accordance with Manual 8Q, Procedure 51 is required when Operations is the accepting organization
  
• Prepare and document all required turnover deliverables, including as-built drawings, equipment lists, and operational manuals.
  
• Ensure all turnover activities meet nuclear regulatory requirements and safety standards.
  
• Liaise with contractors, vendors, and internal teams to confirm completion of work, resolve documentation discrepancies, and verify readiness for handover.
  
• Maintain accurate records for audits, inspections, and future operations.
  

Additional Education

• Preferred: 4 Year Degree preferred but not required.
  

Preferred:

• Strong understanding of nuclear facility operations and regulatory compliance.
  
• Experience with turnover documentation and project closeout processes.
  
• Proficiency in engineering drawings, manuals, and compliance checklists.
  
• 1-3 years of experience in industrial construction, completions, turnover, or QA/QC.
  
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Primavera P6.
  
• Fundamental understanding of turnover documentation, commissioning, and
  quality compliance.
  

Required:

• Excellent communication and coordination skills to manage cross-functional teams.
  
• Ability to work in highly regulated environments with attention to detail and safety.
  
• Strong analytical skills to interpret project turnover requirements and resolve documentation discrepancies.
  
• Ability to make independent decisions regarding compliance enforcement and corrective action recommendations.
  
• Strong verbal and written communication skills for coordinating with project teams, subcontractors, and owner representatives.
  
• Ability to work independently with minimal supervision while managing competing priorities.