JOB LEVEL
P40
EMPLOYEE ROLE
Individual Contributor

The Opportunity

Adobe is building a global payments function and recruiting a seasoned payment risk specialist to join our team dedicated to managing payment fraud and related risks. You will bring both risk strategy experience from an online merchant and deep analytical capabilities to this role. Your ability to pull and analyze data will help you find ways to improve Adobe.com risk decisioning at checkout. This will allow you to block BOT attacks and prevent fraudulent transactions. You’ll balance the sensitive ratio of false positives to false negatives, and evolve prevention strategies to drive Adobe’s business objectives. You will help define payment risk policies and build programs that prevent, detect, identify and resolve fraudulent activity by customers, potential customers, and outside agents. You will support outreach programs to the large issuing banks around the world to influence how they decision Adobe transactions. You will define A/B tests and monitor performance with a control group. This improves how you identify false positives globally using statistical methods to enable better decision-making.

What You'll Do

• Mitigate fraudulent payment activity involving credit/debit cards, SEPA, PayPal, and other payment methods worldwide. Collaborate with Adobe’s third-party risk assessment partner and internal ML team.
• Partner closely with internal collaborator organizations across Adobe including Risk/Abuse team, Chargeback team, ML Decisioning Engineers, Product Management, Payments Partnerships and Finance.
• Establish Fraud Prevention capabilities based on predictive decisioning models that you will build and maintain for Adobe to align with industry best-practices.
• Implement improvements that raise the barriers against new threats by influencing the revision of business processes and decision-making capabilities, and through detailed auditing and validation of these processes following implementation of these changes.
• Bring a “disciplined, analytical and methodical” approach to a space that can be highly reactionary and chaotic from the ever evolving fraudulent attacks in the online space.
• Define and manage risk control measurements, implement quantitative monitoring metrics, and align internal risk teams and external risk decisioning providers on risk control numeric goals, promote results-focused, data-driven data science practices.
• Experiment experimental build & hypothesis testing control groups

What you need to succeed

• Proficiency in data science analytical tools, such as SQL, Python, Tableau etc. along with proven experience in validation and evaluation of machine learning models.
• 5-7 years of optimizing margin-risk-experience trade-offs by applying statistical models to derive risk mitigation strategies in a large-scale data environment,
• Experience defining and managing a statistically significant global payment control group in a multi-product portfolio. This group detects False Positives and develops new strategies for an external risk assessment provider.
• Strong payments risk/fraud industry experience from the merchant’s perspective in relevant data mining domains, including anti-fraud/abuse, credit card and bank transfer abuse and financial risk control
• Ability to influence others in a highly matrix-ed organization
• Strong technical skills with a focus on data access, data queries and data driven investigations (storage, extract, transform, etc.) is required. Analytical strength is a must.

Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this positionis $125,800 -- $239,725 annually. Paywithin this range varies by work locationand may also depend on job-related knowledge, skills,and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

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In California, the pay range for this position is $165,600 - $239,725

At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).

In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.

State-Specific Notices:

California :

Fair Chance Ordinances

Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.

Colorado:

Application Window Notice

If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs.

Massachusetts:

Massachusetts Legal Notice

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. We’re glad that you’re pursuing a new opportunity at Adobe!

Put your best foot forward:

1. Update your Resume/CV and Workday profile - don’t forget to include your uniquely ‘Adobe’ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles you’re interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll .

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

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