Job Title:

Lead Product Manager - Technical

Overview:

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Overview

The Mastercard Software Builders Experience (MSBX) team is looking for a Product Manager-Technical to drive the transformation of developer experience across Mastercard.

In this role you will advocate for our Software Engineers, Operations and others by talking to them and understanding their use cases and pain points, work they do, things they care about the most, tools they use day to day, etc. Understand the journey and user experience to enable them to rapidly develop, deploy, and scale their applications across multiple platforms.
Work closely with the engineering teams to roll out the platform capabilities that our internal customer's desire. Identify and gather key metrics to track product usage, quality, and satisfaction and make decisions about product roadmap and prioritization.

Role

Serves as a senior technical product leader, partnering with Software Engineers, and other stakeholders to drive product strategy and execution.

Owns the end-to-end vision, roadmap, and delivery of complex technical products, aligning long-term business objectives with scalable technical solutions.

Leads requirements definition by translating ambiguous business and customer needs into well-defined features, user stories, and acceptance criteria.

Sets prioritization standards and governs backlog health across initiatives, ensuring engineering teams are consistently supported with high-quality, execution-ready work.

Acts as a domain authority, developing deep expertise and influencing product direction beyond the scope of individual projects or teams.

Champions platform thinking by driving reuse of foundational building blocks and establishing best practices that accelerate delivery and innovation.

Mentors and influences other product managers, raising the bar on product quality, technical rigor, and customer impact.

All About You

Bachelor's degree in computer science or a related technical field.

Strong technical foundation (SDLC, CI/CD, cloud infrastructure, etc.)

Extensive experience leading the development and launch of complex products and technologies at scale.

Proven ownership of product vision, go-to-market strategy, and leadership of cross-functional design and technical discussions.

Demonstrated success creating and owning long-term product roadmaps while partnering closely with engineering, design, and business stakeholders.

Hands-on experience defining and scaling cloud-native software products as part of a large-scale cloud platform.

Demonstrated ability to operate with a high degree of independence and autonomy, setting direction in ambiguous environments.

Strong track record of data-driven decision-making and applying continuous improvement methodologies across teams and initiatives.

Exceptional stakeholder management skills, with the ability to influence across organizations without direct authority.

Strong experience with agile delivery methodologies (e.g., Scrum, Rally), including setting standards and driving execution rigor.

Executive-level communication skills, with the ability to clearly and authentically communicate complex ideas to senior leaders, peers, and engineering teams.

Accountable for ensuring features and associated documentation are clear, scalable, and easily consumable by partner engineering teams.

Demonstrated success building durable organizational relationships, partnering effectively across teams, and earning trust and respect through technical and product leadership.

#LI-FT1

To find US Salary Ranges, visit People Place. Under the Compensation tab, select "Salary Structures." Within the text of "Salary Structures," click on the link "salary structures 2025," through which you will be able to access the salary ranges for each Mastercard job family. For more information regarding US benefits, visit People Place and review the Benefits tab and the Time Off & Leave tab.