Benefits:

Competitive salary

Employee discounts

Paid time off

Training & development

Company: Dreamedia

Location: Austin, TX

Job Type: Full-Time

About Us:

Dreamedia is a leading provider in the audio-visual integration industry, dedicated to delivering top-notch home automation and entertainment solutions. We pride ourselves on our ability to transform living spaces into smart, user-friendly environments. Our team is passionate about technology, innovation, and customer satisfaction.

www.dreamediaav.com

www.youtube.com/@Dreamediaav

Position Overview:

We are on the lookout for a skilled Lead Residential A/V Field Technician and Installer with expertise in smart home systems to join our dynamic team. This role involves the installation, configuration, and troubleshooting of various audio-visual and automation systems in residential and commercial projects.

Key Responsibilities:

• Installation: Execute the installation of audio, video, and control systems including speakers, projectors, TVs, and networking components.

• Configuration: Set up and program smart home systems, ensuring they meet client specifications and integrate seamlessly with existing technologies.

• Troubleshooting: Diagnose and resolve technical issues that arise during or post-installation to ensure customer satisfaction.

• Maintenance: Perform routine maintenance and upgrades on systems as required.

• Client Interaction: Communicate effectively with clients to understand their needs, explain system functionalities, and provide training on system use.

• Documentation: Keep accurate records of installations, configurations, and client interactions for future reference and quality assurance.

Qualifications:

• Education: High School Diploma or equivalent; additional certifications in electronics, computer science, or related fields are a plus.

• Experience:

• Minimum of 2 years experience in A/V installation or related technical field.

• Must be fluent in at least one smart home system: Control4 or URC. Proficiency in multiple systems is highly desirable.

• Technical Skills:

• Strong understanding of audio-visual equipment, networking, and home automation technologies.

• Ability to read and interpret technical diagrams and schematics.

• Proficient in the use of installation tools and equipment.

• Soft Skills:

• Excellent problem-solving abilities.

• Good interpersonal and communication skills for client interactions.

• Detail-oriented with a commitment to quality work.