Benefits:

Bonus based on performance

Dental insurance

Health insurance

Paid time off

Training & development

Vision insurance

About the Role:

PALM BUILD LLC is looking for a skilled and motivated Lead Restoration Technician to join our growing team in Charlotte, NC. This is your opportunity to take the lead on meaningful restoration projects, guide a talented crew, and make a real difference for property owners in their time of need. If you thrive in a hands-on environment and take pride in quality craftsmanship, we want to hear from you!

Responsibilities:

Perform water mitigation and restoration services

Work extensively in crawlspaces, including water extraction, drying, and moisture remediation

Set up and monitor drying equipment such as dehumidifiers and air movers

Remove damaged materials and perform light demolition work

Take moisture readings and document job progress

Upload job documentation, photos, and notes using mobile apps/software

Maintain clean and organized job sites and company vehicles

Communicate professionally and efficiently with homeowners, office staff, and team members

Participate in after-hours and weekend emergency response rotation

Requirements:

Previous water restoration experience REQUIRED

Crawlspace experience REQUIRED

Must be familiar with IICRC standards and procedures

Valid driver’s license REQUIRED

Must be proficient with technology and mobile apps/software

Strong communication and customer service skills

Ability to lift 50+ pounds

Comfortable working in confined spaces and challenging environments

Strong work ethic, reliability, and professionalism

IICRC certifications are a plus

Experience Preferred

Water restoration: 1+ year

Crawlspace work: 1+ year

About Us:

PALM BUILD LLC is a trusted restoration and construction company proudly serving the Charlotte, NC area. We've built our reputation on fast response times, quality workmanship, and genuine care for the clients and communities we serve. Our team is our greatest asset, and we're committed to creating a workplace where skilled professionals can grow, thrive, and build lasting careers.