Lead Service Technician

Mr Handyman of Waukesha & North Milwaukee

Lead Service Technician

Waukesha, WI
Full Time
Paid
  • Responsibilities

    Benefits:

    401(k) matching

    Company car

    Competitive salary

    Dental insurance

    Free uniforms

    Opportunity for advancement

    Paid time off

    Profit sharing

    Training & development

    Vision insurance

    Mr. Handyman of Waukesha and North Milwaukee is seeking an experienced Lead Service Technician who takes pride in quality craftsmanship, professional customer service, and helping others succeed.

    This is a working leadership position. You will complete residential and light-commercial projects while setting the standard for workmanship, communication, organization, and job-site professionalism. You may also assist with training technicians, solving challenging project issues, and ensuring work meets our quality standards.

    What You’ll Do

    Complete a wide range of repair, maintenance, and improvement projects

    Perform carpentry, drywall, painting, door and window, flooring, and general repair work

    Diagnose problems and recommend practical solutions

    Review project scope and confirm pricing before beginning work

    Identify changes in scope and document change orders

    Communicate clearly with customers throughout each project

    Lead by example and provide guidance to other technicians

    Help technicians troubleshoot difficult projects

    Inspect completed work for quality and customer satisfaction

    Maintain an organized, safe, and professional job site

    Accurately document work, materials, photos, and project notes

    Coordinate with the office when additional work or appointments are needed

    Support company safety procedures and operating standards

    What We’re Looking For

    At least ten years of professional handyman, remodeling, construction, or building-maintenance experience

    Broad knowledge of residential repairs and improvements

    Strong carpentry and finish-work skills

    Ability to independently evaluate and complete projects

    Experience leading, mentoring, or training other tradespeople

    Excellent communication and customer-service skills

    Professional appearance and dependable work habits

    Ability to use mobile applications for schedules, job notes, and photos

    Valid driver’s license and a safe driving record

    Ability to pass applicable background and driving-record checks

    Ability to lift and carry up to 50 pounds and safely work from ladders

    Personal hand tools appropriate for the position

    Ideal Experience

    Experience in several of the following areas is preferred:

    Rough and finish carpentry

    Door and window repair

    Drywall repair and finishing

    Interior and exterior painting

    Trim and molding installation

    Cabinet and hardware installation

    Flooring and tile repair

    Deck, railing, and fence repair

    Minor plumbing repairs

    Light fixture and electrical-component replacement where legally permitted

    Commercial facility maintenance

    What We Offer

    Competitive hourly compensation

    Consistent, full-time work

    Primarily weekday scheduling

    Company vehicle for assigned work

    Paid time off and paid holidays

    Retirement plan with company match

    Opportunities for performance incentives

    Training and professional development

    Office support with scheduling and customer communication

    Opportunities for advancement as the company grows

    A professional team that values skilled tradespeople

    Join Our Team

    If you are an experienced craftsperson who can lead by example, solve problems, communicate professionally, and deliver work you are proud to put your name on, we would like to hear from you.

    Please submit your resume or a summary of your relevant experience. Qualified applicants will be contacted to discuss the position and next steps.

    Mr. Handyman of Waukesha and North Milwaukee is an equal-opportunity employer. Employment decisions are based on qualifications, merit, and business needs.

    Benefits:

    401(k)

    401(k) matching

    Dental insurance

    Fuel card

    Life insurance

    On-the-job training

    Opportunities for advancement

    Paid time off

    Retirement plan

    Vision insurance

    Work Location: In person