Lead Studio Advisor - Studio Manager

BODYROK North Georgia

Lead Studio Advisor - Studio Manager

Alpharetta, GA
Full Time
Paid
  • Responsibilities

    BODYROK North Georgia is a fast growing franchise group of BODYROK that is seeking a lead studio advisor to manage the new Milton location. BODYROK is a high energy, high intensity pilates inspired reformer workout. We are focused on building the best community and supporting our members in and outside the studio. As our Lead Studio Adviso, you’ll lead with passion and purpose to drive membership growth, manage daily operations, and help build a high-performing team that delivers an exceptional experience. You’ll embody the BODYROK brand in and out of the studio, creating a sense of community. A proven leader with sales and management experience, a love for wellness, and the ability to inspire others are key in this role.

    Managing the studio advisor team of your studio

    Training new SAs on processes and ensuring they are ready for solo shifts

    Review membership requests and daily wrap ups and provide coaching & feedback for SAs as needed

    Lead quarterly SA meetings / trainings

    Sales

    Partner with Regional Manager on Daily Goals and communicate with team on progress and expectations

    First timer > intro offer > membership conversions for in studio sales KPIs- send to Regional Manager every Monday for previous week

    Membership account management

    Upgrades / Downgrades/ Freezes/ Cancellations processing

    Sales prep for the SAs - expiring intro reports, etc

    Studio Advisor schedule

    Send SA availability forms and create monthly schedule by the end of the third week of the prior month

    Manage Sub Requests for the studio advisor team, ensuring all shifts are covered

    Studio Maintenance & Operations

    Review maintenance reports to identify needs at respective studio.

    Supply ordering and inventory

    Mindbody schedule maintenance

    In -studio celebrations & activations

    Coordinating membership milestones and celebrations

    Create an inclusive and FUN environment in studio

    Partner with Lead Trainers to execute Instructor milestone celebrations

    Culture

    Maintain a positive, inclusive and welcoming environment where the team feels comfortable and confident sharing and providing feedback

    Deliver exemplary Client Experience in line with BODYROK

    This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant