BODYROK North Georgia is a fast growing franchise group of BODYROK that is seeking a lead studio advisor to manage the new Milton location. BODYROK is a high energy, high intensity pilates inspired reformer workout. We are focused on building the best community and supporting our members in and outside the studio. As our Lead Studio Adviso, you’ll lead with passion and purpose to drive membership growth, manage daily operations, and help build a high-performing team that delivers an exceptional experience. You’ll embody the BODYROK brand in and out of the studio, creating a sense of community. A proven leader with sales and management experience, a love for wellness, and the ability to inspire others are key in this role.
Managing the studio advisor team of your studio
Training new SAs on processes and ensuring they are ready for solo shifts
Review membership requests and daily wrap ups and provide coaching & feedback for SAs as needed
Lead quarterly SA meetings / trainings
Sales
Partner with Regional Manager on Daily Goals and communicate with team on progress and expectations
First timer > intro offer > membership conversions for in studio sales KPIs- send to Regional Manager every Monday for previous week
Membership account management
Upgrades / Downgrades/ Freezes/ Cancellations processing
Sales prep for the SAs - expiring intro reports, etc
Studio Advisor schedule
Send SA availability forms and create monthly schedule by the end of the third week of the prior month
Manage Sub Requests for the studio advisor team, ensuring all shifts are covered
Studio Maintenance & Operations
Review maintenance reports to identify needs at respective studio.
Supply ordering and inventory
Mindbody schedule maintenance
In -studio celebrations & activations
Coordinating membership milestones and celebrations
Create an inclusive and FUN environment in studio
Partner with Lead Trainers to execute Instructor milestone celebrations
Culture
Maintain a positive, inclusive and welcoming environment where the team feels comfortable and confident sharing and providing feedback
Deliver exemplary Client Experience in line with BODYROK
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant