Lead Tech / Crew Chief

ServiceMaster Restore 11467 - Marietta

Lead Tech / Crew Chief

Marietta, GA
Full Time
Paid
  • Responsibilities

    Benefits:

    Long Term and Short Term Disability

    Holiday Pay

    Life Insurance

    Paid time off

    Vision insurance

    Dental insurance

    Training & development

    🛠️ Lead Technician / Crew Chief – Restoration Services

    We’re looking for an experienced, hands-on Lead Technician / Crew Chief to take charge of field operations during restoration projects involving water, fire, mold, and smoke damage. You’ll lead crews, manage job quality, and serve as the point of contact for customers and adjusters—making a real difference for people when disaster strikes.

    🔑 What You’ll Do:

    Lead water, fire, and mold mitigation jobs (demolition, drying, cleaning, equipment setup)

    Supervise and train technicians onsite; ensure work is done safely and correctly

    Document everything: job notes, photos, moisture readings, and drying logs using mobile software

    Explain the job process to homeowners and property managers in a clear, professional way

    Communicate with adjusters and internal team to resolve issues and keep jobs on track

    Complete job sketches and scopes; experience with Xactimate is a plus

    Review and ensure proper documentation for insurance compliance

    Perform quality checks, get customer sign-offs, and collect payments when needed

    Enforce safety rules and company policies at each job site

    🧩 What We’re Looking For:

    High school diploma or GED

    Valid driver’s license with a clean record

    Prior experience in restoration or construction (mitigation strongly preferred)

    Strong leadership, communication, and customer service skills

    Comfortable managing small crews and mentoring newer techs

    Experience with job tracking software (e.g., Moisture Mapper, MICA, DASH, etc.)

    IICRC certifications a big plus: WRT, ASD, FSRT, OCT

    Familiarity with Xactimate is a bonus

    💪 Physical Requirements:

    Lift and carry up to 70 lbs regularly

    Stand, bend, crawl, and squat for extended periods

    Work in hot, cold, wet, or dusty environments

    Wear tight-fitting respirators and safety gear when required

    🎯 Why You’ll Thrive Here:

    Be a leader on projects that make a difference

    Growth opportunities as you build technical and leadership skills

    Strong team support and training available

    Competitive pay with performance-based opportunities

    📩 Apply today and take the lead in helping families and businesses recover after disaster.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.