Lead Tech / Crew Chief

ServiceMaster Restore 6717 - North Richland Hills

Lead Tech / Crew Chief

Richland Hills, TX
Full Time
Paid
  • Responsibilities

    Benefits:

    Health insurance

    Opportunity for advancement

    Paid time off

    Training & development

    Vision insurance

    ServiceMasterTEAM – Water, Fire & Smoke Damage Restoration; FULL SERVICE RESTORATION

    At ServiceMaster TEAM, we restore homes, businesses, and peace of mind after water, fire, and smoke losses. Backed by a nationally recognized brand and industry-leading standards, we deliver compliant, high-quality restoration services when customers need us most. We are seeking an experienced Lead Restoration Technician / Crew Chief with strong IICRC alignment to oversee field mitigation projects and lead restoration teams in accordance with IICRC.

    This role is ideal for a technically skilled restoration professional who understands drying science, leads from the front, and holds teams accountable for quality and compliance.

    Key Responsibilities

    Lead water damage restoration

    Direct daily jobsite operations

    Perform and verify moisture inspections, moisture mapping, and psychrometric calculations

    Determine appropriate drying, cleaning, containment, and deodorization strategies in coordination with Project Management

    Set up, monitor, and adjust drying, filtration, and air scrubber equipment

    Oversee controlled demolition and removal per approved scope

    Enforce PPE usage, containment, and cross-contamination control

    Conduct quality control inspections to ensure compliance with IICRC standards and company SOPs

    Document moisture readings, equipment placement, job progress, and photos using restoration software

    Communicate professionally with customers, adjusters, and internal teams

    Assist in training, mentoring, and evaluating technicians at all skill levels

    Required Qualifications

    1-3 years experience in restoration, mitigation, or disaster recovery

    Demonstrated leadership or crew lead experience

    Valid driver’s license with acceptable driving record

    Ability to lift 50+ lbs and work in physically demanding environments

    Availability for emergency response and on-call rotation

    Preferred Qualifications

    IICRC WRT required; ASD or additional certifications strongly preferred

    Strong understanding of drying science, psychrometrics, and material behavior

    Experience with insurance-driven restoration and adjuster coordination

    Proficiency in restoration documentation and job management software

    Experience assisting with job scoping, supplements, and scope validation

    Why Join ServiceMaster TEAM?

    Competitive compensation with overtime potential

    Company-supported advancement

    Opportunity to lead meaningful projects that directly help communities recover

    ServiceMaster Restore franchise locations are independently owned and operated.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.