Lead Technician / Crew Chief

True North Restoration of Denver

Lead Technician / Crew Chief

Lakewood, CO
Full Time
Paid
  • Responsibilities

    Benefits:

    Bonus based on performance

    Company car

    Competitive salary

    Free uniforms

    Paid time off

    Training & development

    ABOUT THE ROLE

    As a Lead Technician / Crew Chief, you run jobs on site. You set the pace, keep your crew safe and organized, and make sure every customer feels taken care of from the first walkthrough to the final sign-off. You are the link between the office and the field.

    Callout: This is a hands-on leadership role. You will still be on the tools, but you will also keep the jobsite, the paperwork, and the people moving in the right direction.

    WHAT YOU WILL DO

    Own jobs from first contact through completion

    Lead and direct technicians on residential and commercial jobsites

    Perform water, fire, and mold mitigation following IICRC standards

    Scope work, build estimates, and coordinate crews and subcontractors

    Document each job with photos, moisture readings, and clear notes

    Keep clear communication with customers, office staff, and your project manager

    Work with adjusters and insurance carriers

    Maintain vehicles, equipment, and inventory

    Train and mentor newer technicians

    Leave every jobsite clean, safe, and orderly

    Make sure every job meets our quality standard

    WHAT YOU NEED

    Valid driver’s license and a clean driving record (age 21 or older)

    Ability to meet the physical demands of the job, including climbing ladders, working at heights and in tight spaces, and lifting heavy objects

    Reliable transportation to our Denver shop

    Previous experience as a Restoration Technician or in a similar role is preferred

    Strong communication skills and a customer-first attitude

    Availability for occasional on-call emergency response

    Certification from the Institute of Inspection Cleaning and Restoration (IICRC) certifications such as WRT, ASD, or AMRT

    High school diploma/GED

    Strong organization and communication skills

    Comfort with job management software and estimates

    NICE TO HAVE

    Two or more years of restoration or skilled trades experience

    Bilingual in English and Spanish

    Xactimate experience

    Insurance restoration background

    TPA (Third Party Administrator) Experience

    COMPENSATION AND BENEFITS

    Competitive pay based on experience

    Paid IICRC training and certifications

    Paid time off and a clear path to advance

    Company vehicle for jobs and on-call work