About Daisy At Daisy, we’re pioneering the future of smart spaces—making homes and offices more connected, comfortable, and joyful through technology. As the first national smart space installation and services company, we’re growing fast and are seeking a Lead Technician in our Burke, Virginia, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components.

Why You’ll Love This Role

We are seeking a detail-oriented, tech-savvy Lead Technician to support accounting operations across a dynamic, multi-branch organization. This role is ideal for someone who thrives on the idea of solving one of the biggest in-home problems today and bringing more joy into the lives of our clients. We are seeking a Lead Technician in our Burke, Virginia, branch who is proficient at installing, configuring, and maintaining low-voltage integrated system equipment, devices, and components. The Lead Technician performs system configuration, calibration, programming, testing, and troubleshooting, as well as demonstrates mastery of basic wiring/cabling for low-voltage integrated systems. The Lead Technician is responsible for coordinating all aspects and resources necessary to install and service products on multiple customer projects. The Lead Technician will need to communicate with the programmers, service technicians, and finance/accounting. Organizing supplies and job documentation will be among daily duties.

What You'll Be Doing

Reads and interprets blueprints, diagrams, floor plans, specifications, and operational/product manuals

Installs, configures, and maintains audio/video, satellite/cable, networking/data systems, devices, and components

Troubleshoots simple and complex systems

Travels to various job sites

Uses hand and power tools safely

Maintains company-issued tools, equipment, and vehicles

Interacts with clients, builders, designers, architects, and other industry professionals

Communicate every day on the progress of the project

Conduct hand-off meetings with the Sales team to ensure customers’ expectations will be met.

Coordinate with the job superintendent to establish job site regulations and ensure that AV needs from other trades are met.

Communicate all billable change orders to sales and engineering

Review sales order, product list, and scope of work before any resources are allocated

Schedule and deploy resources to complete projects.

Coordinate with the Purchase Manager to ensure the timely arrival of materials required

Meet with subcontractors to ensure they understand their role in the project

Responsible for all aspects of on-site installation of AV systems

Adherence to project timeline and expectations

Review & react to daily updates to project documentation and work orders in job management software

Accurate time clock entries and job costing

Make decisions and be held accountable for Time and Materials

Client training and transition to the service department

Conduct quality checks and enforce company standards

Local travel to job sites as needed

Provide training or communication to disseminate pertinent information as required

Fiscal responsibility for all assets & property assigned

Customer service, including the ability to work with high-profile and high-demand customers

Guardianship and preservation of client confidentiality and network/home security

Adherence to state and federal laws, including adherence to traffic laws

What You Bring to the Team

Experience or relative examples of large project completion

Residential Project management: 5+ years (Preferred)

Construction management: 2 years (Preferred)

Pursue continuing education on systems including audio, video, security, lighting, motorized shades, and home automation

Experience with Control4, Crestron, Lutron, or Savany systems

Must be able to read house plans and other job site-related documentation

Advanced communications skills in both written and verbal disciplines

Basic wiring and connectivity skills as they pertain to low-voltage standards

Troubleshooting skills are essential

Basic computer skills with the ability to become competent with in-house job management software

Attention to detail, particularly regarding key component placement & system wiring

Flexibility to meet customer demands outside of normal working hours

May require standing or stooping for extended periods

Ability to work in tight spaces & at ladder height

Valid driver's license, clean driving record, and successfully pass a criminal background check

What We Offer

Healthcare Benefits

Generous PTO

Competitive Compensation based on experience and skill level

Schedule/Expected Work Hours:

Monday-Friday 7a-4p

On-call rotations

Occasional evenings and weekends

Our Mission and Culture Mission: Enhance the human experience through smart spaces Vision: Become the most beloved brand in technology services

Our core values guide everything we do:

Delight: Deliver magical client experiences

Accountability: Own your work with transparency and integrity

Innovation: Embrace creativity to solve challenges

Service: Put clients, teammates, and partners first

You: Celebrate diverse backgrounds and perspectives

Additional Information

We maintain a smoke-, drug, and alcohol-free workplace on-site and when representing Daisy. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

Please note: At this time, we are unable to sponsor work visas or consider candidates who require visa sponsorship now or in the future.

Ready to Join a Mission-Driven Team?

If you’re a detail-focused professional who loves numbers, technology, and teamwork, Daisy wants you! Help us build the future of smart living and apply today!

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Daisy Corporate.

We have become aware of fraudulent job offers being made under Daisy’s name. These offers include sending funds to applicants as part of a fake onboarding process. Please be advised: Daisy does not send money, ask for payment, or request financial info during hiring. All legitimate job postings are listed below on this page. If you receive a suspicious offer, contactreportfraud@daisyco.com