Lead Technician

PuroClean of Auburn ME

Lead Technician

Auburn, ME
Full Time
Paid
  • Responsibilities

    Benefits:

    Free uniforms

    Opportunity for advancement

    Paid time off

    Training & development

    Signing bonus

    Company and Culture:

    PuroClean, a leader in emergency residential and commercial property restoration services, helps families and businesses overcome the devastating setbacks caused by water, fire, mold, biohazard, and other conditions resulting in property damage. We operate with a ‘servant-based leadership’ mindset and seek to create an environment where our team members can grow both professionally and individually through serving our customers, communities, and each other. We strive to live “The PuroClean way” in our daily operations by offering “Relentless Customer Service”.

    Job Position Description:

    With a ‘One Team’ mentality, you will perform services as assigned while following PuroClean® production guidelines. Working to ensure all customer needs are met in a kind and sympathetic way, our lead technicians lead their teams and assist supervisors with all aspects of restoration work on residential and commercial job sites, as well as maintain vehicles, equipment, and assets of the business. Our lead technicians take pride in going above and beyond customer expectations in their times of need by providing a world class level of service which sets them apart from our competitors in the industry.

    Responsibilities:

    Managing Customer Satisfaction and representing the brand

    Effectively perform and document all aspects of the production processes

    Regular Vehicle and equipment maintenance and organization

    Working with your direct supervisor to ensure team is unified and efficient

    Following all uniform and policy guidelines in line with the Brand Identity Guide

    Always leaving job sites with a clean and orderly appearance

    Developing production expertise through providing services

    Maintaining cleanliness of products and equipment to the highest standard

    Ensure clear communication with office staff, immediate supervisor and fellow technicians

    Team leader, documentation, adjuster calls, and leading other technicians on the job sites

    Providing relentless customer service and doing all tasks in “The PuroClean Way”.

    Qualifications:

    Valid driver’s license and High School diploma/GED

    IICRC WRT, ASD & AMRT certification(s) or previous mitigation experience helpful (not required)

    Experience in mitigation, restoration and/or cleaning is helpful but not required

    Willingness for continued learning and growth

    Attention to details in organization, cleanliness and care for facility, assets and equipment

    Aptitude with record keeping, recording information and communicating ‘the message’

    Awareness and respect for safety, using care and caution with teammates and customers

    Strength with multitasking, leadership, documentation and handling deadlines

    Ability to lift at least 50 lbs. and comfortable on your feet for prolonged periods of time

    Willingness to work on-call shifts and holidays as we are a 24/7/365 operation

    Benefits:

    Learn and develop new professional skills in a fast-paced environment

    Serve your community in their time of need. ‘Servant Based Leadership’

    Be a part of a winning team with the ‘One Team’ mentality. We serve together

    Competitive pay, benefits and flexible hours

    Additional benefits and perks based on performance and employers’ policies

    Weekly training opportunities

    Compensation:

    Starting rate $23 - 25/hr based on experience

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate. Employment is contingent/pending on you passing a background and drug test.

    This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to PuroClean Corporate.