We are seeking a transaction coordinator who is passionate about providing world-class customer service and ensuring a successful and enjoyable experience for our valued home buyers and sellers from contract to close. This is your chance to join a successful real estate team where you do more than just earn a living. You’ll be part of a growing family that invests as much in each other as we do in the clients. We are fully engaged in your professional and personal growth in a way that few others offer. Apply now! Responsibilities: • Schedule 30-day, 90-day, and 120-day client customer service follow-up calls to assist with any home improvement provider recommendations and referrals • Input all client information into the client database system, submit all necessary documentation to the office broker for file compliance, and track transaction activities • Assist both parties of buyers and sellers to close the contract quickly • Assure offers and counteroffers are approved by sellers so the process for our clients is smooth • Support agents, clients, and other parties with documentation, and regularly follow up on all escrow-related paperwork including appraisals, titles, and mortgage loans Transaction Coordination (Primary) • Actively manage assigned real estate transactions from contract to close • Coordinate with agents, title companies, lenders, and inspectors • Track deadlines, contingencies, and required documentation • Ensure all documents are completed, executed, and submitted on time • Maintain organized, audit-ready transaction files • Carry and manage a defined monthly transaction volume Brokerage Compliance & File Review • Perform licensed file reviews for assigned transactions • Ensure compliance with NMREC, MLS, and brokerage standards • Identify and correct missing, late, or inaccurate documentation • Enforce file submission standards consistently across all agents • Escalate high-risk or unresolved compliance issues to leadership Paperwork Training & Standardization • Train agents on: • Contract structure and flow • Required disclosures • File submission standards • Common paperwork errors • Lead paperwork onboarding for new agents • Conduct periodic group refresher trainings • Maintain standardized checklists and transaction templates Front-of-House Intake (Limited & Structured) • Answer the main brokerage phone line professionally • Route calls and inquiries appropriately • Handle transaction-related inbound questions • Filter vendor and solicitation calls • Protect leadership and agent time through proper call handling Quality Control & Risk Awareness • Monitor transaction quality and recurring paperwork issues • Report trends and risk patterns to leadership • Assist with audit preparation or regulatory inquiries as needed • Support proactive risk management for the brokerage Qualifications: • Must have a valid Real Estate License • Driven to provide an excellent customer service experience • Must possess excellent written and verbal skills • High school diploma or GED required, some college experience preferred • Experience in real estate, transaction coordination, titles, or mortgages highly valued • Possess a real estate license or are currently pursuing Compensation: $30,000 plus bonus
• Transaction Coordination (Primary) • Actively manage assigned real estate transactions from contract to close • Coordinate with agents, title companies, lenders, and inspectors • Track deadlines, contingencies, and required documentation • Ensure all documents are completed, executed, and submitted on time • Maintain organized, audit-ready transaction files • Carry and manage a defined monthly transaction volumeBrokerage Compliance & File Review • Perform licensed file reviews for assigned transactions • Ensure compliance with NMREC, MLS, and brokerage standards • Identify and correct missing, late, or inaccurate documentation • Enforce file submission standards consistently across all agents • Escalate high-risk or unresolved compliance issues to leadershipPaperwork Training & Standardization • Train agents on: • Contract structure and flow • Required disclosures • File submission standards • Common paperwork errors • Lead paperwork onboarding for new agents • Conduct periodic group refresher trainings • Maintain standardized checklists and transaction templatesFront-of-House Intake (Limited & Structured) • Answer the main brokerage phone line professionally • Route calls and inquiries appropriately • Handle transaction-related inbound questions • Filter vendor and solicitation calls • Protect leadership and agent time through proper call handlingQuality Control & Risk Awareness • Monitor transaction quality and recurring paperwork issues • Report trends and risk patterns to leadership • Assist with audit preparation or regulatory inquiries as needed • Support proactive risk management for the brokerage