Benefits:

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Free uniforms

Opportunity for advancement

Paid time off

Profit sharing

Training & development

Company Overview: Paramount Restoration is a leading water mitigation company located in Erlanger, Kentucky. We specialize in providing prompt and professional restoration services to residential and commercial properties in the Northern Kentucky - Greater Cincinnati area. Our team is dedicated to delivering exceptional customer service and ensuring the highest quality of workmanship.

Benefits/Perks

Flexible Schedule

Competitive Pay

Career Advancement

Free Uniforms

Profit Sharing

Paid Training & Development

Job Summary

We are currently seeking a skilled and experienced Lead Water Mitigation Technician to join our team. As a Water Mitigation Technician at Paramount Restoration, you will play a crucial role in mitigating water damage, restoring properties, and providing excellent customer service. You will work in a dynamic and fast-paced environment, utilizing industry-leading equipment and techniques to effectively manage water-related emergencies.

Responsibilities

Communicate with customers, explain procedures, and communicate with claim adjusters when needed.

Ability to lead, teach, and instruct Technicians

Ability to coordinate and lead water mitigation projects, completing them in a timely manner while adhering to industry standards

Conduct thorough inspections to identify potential hazards and safety concerns

Document all project activities, including moisture readings, photos, and job progress.

Maintain vehicle and equipment being used (daily maintenance and cleaning)

Provide quality customer service, address customers' concerns, and ensure satisfaction

Write estimates for projects and complete proper documentation and paperwork

On Call: All technicians are required to be in an on-call rotation schedule for after hour emergency service calls. Technicians will receive a bonus for going out to calls.

Qualifications

Lead Water Mitigation Tech experience

IICRC certifications preferred

Strong leadership and crisis resolution skills

Familiar with restoration management software (Encircle, Albi) preferred

Ability to break large projects into small steps

Valid Drivers License

High school diploma/GED

Physical and Work Environment Requirements:

Ability to work safely with Chemicals

Ability to move up and down a latter if needed to remove ceilings and enter attics

Ability to work in confined spaces (e.g., crawls spaces under buildings)

Ability to lift 50-75 lbs. regularly and occasionally lift 100-150 lbs. with another team member.